SEO Account Manager

Austin, TX (Hybrid)

$70K/yr – $80K/yrMid Level3+ years expFull time

Posted 7 weeks ago

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Job Summary

Own enterprise client onboarding, ongoing relationship management, and quarterly reviews to drive retention and expansion.

  • Own: onboarding and cadence that compress time to value for high-value accounts.
  • Bridge: translate technical SEO work into commercial language for less technical buyers and coordinate with the SEO team.
  • Lead: reporting, automation, and dashboards that surface impact and uncover upsell signals.

Job Description

Responsibilities

  • Serve as the primary point of contact for a portfolio of enterprise logistics clients
  • Build trust-based relationships that extend the lifetime value of every account
  • Conduct regular check-ins, milestone reviews, and strategic business reviews (QBRs)
  • Act as the bridge between our internal SEO team and the client — translating technical execution into clear, commercially relevant language
  • Lead white-glove onboarding experiences that set the tone for long-term retention
  • Build and manage onboarding milestones, pitch decks, and resource delivery
  • Ensure clients understand what’s happening, why it matters, and what to expect next
  • Compress time-to-value by keeping internal teams and clients aligned from day one
  • Own reporting cadences — dashboards, lead trackers, and performance summaries
  • Use tools like Zapier, GHL, and reporting platforms to automate and systematize what’s delivered to clients

Requirements

  • 3+ years in an account management role at a digital or SEO agency
  • Strong client communication skills — written, verbal, and in a live QBR setting
  • Demonstrated ability to retain and grow accounts, not just maintain them
  • Hands-on experience with reporting tools, dashboards, and automation (Zapier, GHL, or equivalent)
  • Working knowledge of SEO — enough to speak confidently with clients and relay context to execution teams
  • Familiarity with AI SEO, AEO, or GEO is a strong advantage
  • Logistics industry experience is a bonus, not a requirement — we’ll train the vertical

Benefits

  • Flexible PTO and company-wide holidays
  • Health coverage
  • Access to premium training, masterminds, and certifications
  • Opportunity to work with leading logistics and SaaS brands across North America
The Spiral Agency logo

The Spiral Agency

The Spiral Agency is a game-changing digital marketing boutique working exclusively with 3PL warehousing & transportation companies to attract direct shipper leads, fill warehouses, and drive sales. Our groundbreaking outbound solutions are trusted by industry giants such as J.B. Hunt, DHL, Schneider, Mainfreight, Covenant, SFI, Coyote Logistics, DB Schenker, and many more.We are the leading marketing & sales agency for the logistics industry across the US and Canada. Our data-driven campaigns are focused on capturing direct shippers for transportation companies & filling warehouses for 3PL warehousing companies.Does your company still rely on word-of-mouth, referrals, or outbound cold calling to source leads? Studies show that 82% of decision-makers search respond to LinkedIn messages to find the right logistics partner. Through our patented Logistics Leads Pipeline® & Warehousing Leads Pipeline® campaigns, we can take create a stream of qualified inbound leads that are much easier to close.Every client receives a team of world-class professionals that includes a Campaign Manager, Outbound Expert, Logistics Content Writer, and LinkedIn Expert for custom-tailored outbound campaigns that generate impressive ROI.Our case studies include:- Increased annual revenues by 32% for a major 3PL- Increased leads by 4x for a Toronto Freight Forwarder- Increased leads by 520% for a California Fulfillment Company- Increased Occupancy Rate by 45% for a Tennessee-based Warehousing Company- Increased direct shipper leads by 780% for Chicago Transportation CompanyOur outbound campaigns have amassed 30k outbound leads for 75+ leading logistics firms with a 16.4x average ROI for our clients – and we would like to do the same for you.

Founded in 2017
6 employees (1 in marketing)

Traffic Signals

Monthly Visitors
330

Headcount Trend

Current headcount: ~6

Marketing Team

Marketing Team Size
1 (17% of company)