Senior Specialist, Marketing Program Operations

USA (On-site)

$90K/yr – $100K/yrSenior Level3+ years expFull time

Posted 5 weeks ago

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Job Summary

Own the end-to-end creative operations flow, acting as the bridge between marketing program owners and designers while pushing AI-first improvements to speed up delivery.

  • Creative Operations: Align briefs, assign work, and coordinate with agency partners to keep the creative pipeline moving.
  • Delivery Governance: Track capacity and intake, surface conflicts early, and keep milestones visible and on track.

Job Description

Responsibilities

  • Act as the connective tissue between marketing program owners and the creative team, processing creative briefs and assigning work to designers. May also coordinate with our agency partners.
  • Maintain visibility into the creative team's capacity and intake pipeline, flagging conflicts and prioritization decisions proactively
  • Partner with campaign drivers across Growth, Customer, Product Marketing, Events, and Content Marketing to ensure creative is delivered for key milestones
  • Support integrated campaign and product launch planning end-to-end: develop project plans, assign owners and timelines, coordinate across stakeholders, and hold teams accountable to on-time delivery
  • Serve as a strategic thought partner, identifying gaps in process or resourcing, and then recommending and building AI-first solutions that enable the team to work faster
  • Create and maintain source-of-truth program management documents and share clear status updates with stakeholders
  • Ensure nothing falls through the cracks, and fold lessons learned back into future projects

Requirements

  • 3-4 years of experience in marketing operations, campaign management, or a creative operations role
  • Strong project management fundamentals with the ability to manage multiple concurrent workstreams
  • Comfort acting as a liaison between creative and non-creative stakeholders
  • Proactive communicator who can surface problems early and come with solutions
  • Familiarity with project management tools ( Monday.com ), AI tools (Claude, ChatGPT), Google suite
  • Comfort working in a fast-paced environment

Benefits

  • You\'ll get competitive perks and benefits , from health & wellness to equity, to help you bring your best self to work.
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Attentive

3.6 Glassdoor

Attentive® is the marketing platform that knows personalized customer experiences require both powerful technology and the right people behind it. We help brands unify and deliver personalized SMS, email, and push experiences that drive authentic relationships and revenue growth.To learn more about Attentive or to request a demo, visit www.attentive.com

Founded in 2016
New York, New York, USA
1.5K employees (100 in marketing)
63% recommend to a friend
90% CEO approval

Traffic Signals

Monthly Visitors
836.2K
Monthly Google Ads Budget
$736.3K
Traffic Source Mix
Search
35.3%
Direct
53.1%
Referral
7.4%
Social
2.7%
Paid
1.4%

Headcount Trend

Current headcount: ~1.5K

Marketing Team

Marketing Team Size
75 (5% of company)
Median Career Experience
11.5 years
Median Tenure
2.4 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$863M
Last Raise
$470M
Secondary Market, 3 years ago

Funding History

  • Aug 2023
    Secondary Market
  • Mar 2021
    Series E • $470M
  • Sep 2020
    Series D • $230M

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