Senior Social Media and Media Relations Manager

Pasadena, CA (On-site)

$80K/yr – $130K/yrSenior Level3+ years expFull time

Posted 2 months ago

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Job Summary

Own social channel operations across English and Mandarin audiences with a cross-border footprint, aligning content and engagement to brand goals.

  • Growth through: 6+ platforms including Instagram, LinkedIn, Facebook, X, WeChat, and Xiaohongshu with a data driven cadence.
  • Content and dashboards: own calendar, templates, and stakeholder reporting to translate metrics into action.

Job Description

Responsibilities

  • Develop and execute social media strategies to support brand and business goals.
  • Professional working proficiency in English, and Mandarin is a required.
  • Manage daily operations across social media channels on Instagram, LinkedIn, Facebook, X, WeChat and Xiaohongshu including content creation, scheduling, and engagement.
  • Assist in developing high-quality, scalable graphical and video templates.
  • Establish and manage a content calendar with an optimized posting cadence.
  • Track and analyze performance metrics to inform strategy and improve outcomes.
  • Assist with crisis management and respond to negative comments or news.
  • Stay updated on social media trends and best practices.
  • Develop social media dashboards and present insights to stakeholders.
  • May perform other duties as assigned

Requirements

  • Bachelor’s degree in marketing, communications, or related field.
  • 3+ years of social media and digital marketing experience, including influencer/creator management.
  • Fluent in English and Mandarin (written and verbal) with cultural sensitivity in communication.
  • Proven success driving engagement, traffic, and growth across platforms such as Instagram, LinkedIn, Facebook, X., WeChat, Xiaohongshu, and Weibo.
  • Data-driven mindset with expertise in social media analytics and performance tracking.
  • Proficiency in social media tools (Meltwater)
  • Strong strategic planning, content development, and communication skills.
  • Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

Preferred

  • SEO and photography skills a plus.
East West Bank logo

East West Bank

4.4 Glassdoor

Since 1973, East West Bank has served as a pathway to success. With 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multicultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

Founded in 1973
Pasadena, California, USA
3.8K employees
94% recommend to a friend
97% CEO approval

Traffic Signals

Monthly Visitors
318.9K
Traffic Source Mix
Search
29.3%
Direct
66.6%
Referral
3.3%
Social
0.4%
Paid
0.3%

Headcount Trend

Current headcount: ~3.8K

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