Responsibilities

• Provide specialized support for high-value clients, including direct communication, strategic oversight of ranking plans, and ensuring client satisfaction.
• Collaborate with cross-functional teams to develop and implement advanced SEO strategies tailored to meet the unique needs of high-value clients.
• Contribute to the growth of product revenue by identifying and executing upselling opportunities within the high-value client portfolio.
• Conduct pre-launch audits for new VIP clients to ensure a seamless onboarding experience and successful launch.
• Analyze and create organic ranking goals, implementing tailored strategies to enhance visibility and drive targeted traffic for high-value clients.
• Act as a senior-level resource, providing mentorship to junior team members, fostering a culture of continuous learning, and contributing to the overall success of the team.

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or a related field — or equivalent experience.
• 3+ years experience in high-value client-facing roles, within an SEO environment.
• Strong understanding of organic ranking strategies and SEO best practices.
• Proficiency in SEO tools such as Google Analytics, Search Console, and third-party SEO platforms.
• Excellent communication and relationship-building skills, with a client-centric approach.
• Detail-oriented and organized with the capacity to oversee and optimize complex plans.

Preferred

• Experience with upselling and revenue growth strategies is a plus.

Benefits

• 100% employer-paid medical, dental, and vision insurance
• Flexible paid time off, so you can rest, relax, and recharge away from work
• Paid parental leave
• Paid cell phone and service
• Remote office allowance
• Professional development and development courses
• Regular manager check-ins to drive performance and career growth through Lattice