Responsibilities

• Act as the primary point person for client interactions on most engagements, which may involve daily touchpoints or less regular interactions, bring strong project management skills (time, scope, budget)
• Ability to take a project and run it autonomously from a drafted survey to delivering a report ready for client presentation
• Bring strong analytic, communication, storytelling, and visual design skills to bear in creating reports and presenting results to clients and stakeholders
• Be client centric, from understanding client’s business/marketing/brand needs, communicating complex analyses in an easy to digest way, and translating data into actionable insights and clear recommendations
• Execute all aspects of the research process for both tracking and ad-hoc projects with excellence, managing to schedule and budget, writing proposals, designing studies, hypothesizing and analytic planning, synthesizing data and analytics, creating insights and narratives that drive actionable recommendations, and presenting results to client teams
• Proactively support client research needs and goals, contribute innovative ideas and relevant solutions that exceed client expectations upon delivery
• Have broad market research experience and understanding of different methodologies and approaches and how those relate to specific client business needs
• Consistently exceed customer expectations and strengthening relationships to support team revenue growth
• Lead both large-scale and quick-turn projects through collaboration with colleagues