Responsibilities

• Campaign Management
• Leveraging Scibids AI technology, manage Pilot campaigns during testing phase & BAU campaigns after client is scaled.
• Monitor and troubleshoot campaign setup and performance within DSPs and ensure campaigns run effectively and smoothly.
• Client Communication & Relationship Building
• Be the main point of contact for assigned clients, providing day-to-day support.
• Maintain consistent client communication to ensure satisfaction and address any questions or concerns.
• Provide general education, campaign insights and performance recommendations regularly.
• Internal Collaboration
• Collaborating closely with the Pre-Sales team on net new clients to help ensure seamless onboarding and enhancing campaign setups.
• Working with the Scibids solutions team to get answers, debug issues and solve potential roadblocks.

Requirements

• Professional experience (3 to 5 years) in programmatic trading, analytics or customer success/account manager team in the programmatic space
• Has experience in at least 2 of the following DSPs DV360, The Trade Desk, Xandr, Amazon or Yahoo. Meta & Google Ads also beneficial.
• Strong written and verbal communication skills
• Detail-oriented with an ability to prioritize projects/tasks simultaneously and to completion
• A can-do attitude to provide energy, drive and enthusiasm
• Ambition to grow your career as the team scales