Responsibilities

• Own the corporate narrative
• Define, evolve, and steward New Relic’s overarching narrative and messaging architecture.
• Translate strategy, market insight, and product direction into a clear, compelling story that New Relic can rally around.
• Ensure the New Relic narrative reflects our differentiation, aligns to our strengths, and raises the clarity with which the market understands us.
• Build the storytelling system
• Create the frameworks, tools, and standards that help teams tell stronger stories with greater consistency.
• Establish clear narrative guardrails, message hierarchies, story templates, and strategic messaging principles.
• Turn storytelling from a one-off craft into a repeatable company capability.
• Advise and partner across the business
• The role sits in Product Marketing and will act as a strategic partner to Brand, Communications, Demand Gen, Sales, Product, and executives on high-stakes storytelling.

Requirements

• 5+ years of experience in product marketing, product management, or sales engineering within a high-growth B2B software environment.
• Ability to simplify complex technical concepts for a general audience and experience in launching products aimed at developers.
• A talent for simplifying complex technical concepts for a general audience and a history of building consensus in fast-paced, evolving environments.
• A deep understanding of the modern software ecosystem, its technologies, and monitoring platform solutions.
• A proven ability to build strong, inclusive relationships across engineering, sales, and executive leadership.
• Experience positioning technical products to both the hands-on users and the economic decision-makers who support them.

Nice To Have

• Direct experience in the Observability, APM, or software development sectors.
• A background in Computer Science, Engineering, or a technical field (or equivalent practical experience).
• Advanced experience (8+ years) in technical pre-sales, consulting, or product management.
• Familiarity with open source monitoring technologies.

Benefits

• New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.