Senior Product Manager, Product Experience

Boston, MA (Hybrid)

$136K/yr – $204K/yrSenior Level5+ years expFull time

Posted 2 months ago

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Job Summary

Drive AI-enabled internal product platforms from planning to measurement, delivering intelligent workflows that boost productivity across teams.

  • Must-have: 5+ years in product management for internal platforms or developer tooling.
  • Standout: Proven ability to drive adoption of AI tooling and workflow intelligence.

Job Description

Responsibilities

  • Define and own the product strategy for AI-enabled internal platforms that support the full product development lifecycle.
  • Reimagine how teams move from product planning → development → launch → measurement through intelligent workflows, AI copilots, and integrated tooling.
  • Identify friction points, repetitive manual work, and operational inefficiencies, then deliver AI-driven solutions that improve productivity and decision-making.
  • Partner with engineering, infrastructure, and data teams to build scalable internal systems enhanced with automation, generative AI, and workflow intelligence.
  • Introduce AI-powered capabilities such as:
  • — Automated project and launch coordination
  • — AI-generated summaries, documentation, and status updates
  • — AI-assisted experimentation analysis and rollout recommendations
  • Help define how AI is embedded into internal PM and operational workflows across the organization.
  • Drive adoption of AI-enabled tooling and establish best practices for AI-assisted product development workflows.
  • Serve as a thought partner on the future of AI-enabled product development operations and internal developer productivity.

Requirements

  • 5+ years of product management experience working on internal platforms, developer tools, operational systems, or AI-enabled workflow products.
  • You deeply understand the product development lifecycle and have experience building systems that support planning, development, experimentation, release management, and measurement workflows.
  • You are excited about applying AI to improve how teams work and have experience evaluating or implementing AI-driven tooling, automation, copilots, or workflow intelligence.
  • You are highly collaborative and able to align stakeholders across Product, Engineering, Infrastructure, Data, and GTM teams.
  • You use data and operational metrics to evaluate product outcomes and identify opportunities for optimization and automation.
  • You bring a systems-thinking mindset and understand how workflows, tools, data, and teams connect across an organization.
  • You are energized by improving developer and product team productivity through intelligent systems and AI-enhanced experiences.
  • You are comfortable operating in ambiguity and helping organizations define how AI should responsibly and effectively augment internal workflows.

Preferred

  • Experience working in high-growth SaaS environments
  • Experience building or integrating AI copilots, workflow automation, or internal AI tooling
  • Familiarity with LLM-powered products, prompt workflows, or AI orchestration systems
  • Experience with developer productivity or developer experience platforms
  • Background in engineering, technical product management, data platforms, or developer tooling
  • Experience driving AI adoption and change management within product or engineering organizations
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Klaviyo

3.7 Glassdoor

Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 176,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.

Founded in 2012
Boston, Massachusetts, USA
2.9K employees (330 in marketing)
67% recommend to a friend
74% CEO approval

Traffic Signals

Monthly Visitors
7.6M
Monthly Google Ads Budget
$1.1M
Traffic Source Mix
Search
16.9%
Direct
77%
Referral
4.3%
Social
1%
Paid
0.7%

Headcount Trend

Current headcount: ~2.8K

Marketing Team

Marketing Team Size
256 (9% of company)
Median Career Experience
14 years
Median Tenure
2.4 years
Marketing Roles Posted (Last 30 Days)
11

Funding

Total Funding
$1.3B
Last Raise
$195.1M
Post IPO Secondary, 7 months ago

Funding History

  • Aug 2025
    Post IPO Secondary • $195.1M
  • May 2025
    Post IPO Secondary • $372.9M
  • Sep 2022
    Secondary Market

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