Responsibilities

• Onboarding employees into the Media Operations Specialist role
• Setting the systems and infrastructure for accurate deployment of client creative assets, ensuring materials are delivered precisely, timely and to the exact specifications as outlined in contractual agreements with stakeholders – internal and external
• Following predetermined evaluation periods, assess all onboarding documentation and make necessary updates to ensure alignment with current processes
• Continuous review and optimization of processes
• Ongoing training and support for the media operations specialist team
• Ensure that all campaign elements, such as creative assets, dynamic elements, and tracking codes, are correctly implemented and delivered to the channel teams
• Facilitate clear and effective communication between account service, integrated planning, channel and media operations
• Act as the first point of contact for resolving any issues or discrepancies that arise during the campaign lifecycle
• Provide training and support to internal teams on media operations processes and tools
• Foster a collaborative environment between teams

Requirements

• Bachelor's degree in Communications, Public Relations, Marketing, Information Technology or a related field
• 4+ years of experience in related fields; Media, Analytics and/or Operations preferred
• Computer literacy to include proficiency with Microsoft Office Suite of Products (Word, Excel, PowerPoint)
• Must be detail oriented, multi–task and possess strong organizational skills
• Strong written and verbal communication
• Advanced Microsoft Excel skills
• Intermediate or higher familiarity with ad serving platforms (GCM360)
• Experience working with structured data feeds, including validation, transformation, and troubleshooting
• Familiarity with dynamic ad serving workflows within platforms like Campaign Manager 360 and rich media/DCO tools
• Strong QA mindset with ability to validate complex creative permutations at scale
• Ability to interpret and apply naming conventions, taxonomies, and feed schemas to ensure consistency across campaigns

Preferred

• High exposure to ad campaign management; ad trafficking, campaign setup, and monitoring
• Experience executing personalized or localized campaigns at scale
• Exposure to feed-based creative automation tools (e.g., Smartly.io, Google Studio, Celtra, Flashtalking, Jivox, AdForm)