Senior Manager, Research & Insights

St. Louis, MO (On-site)

Salary Not AvailableSenior Level8+ years expOther

Posted 2 months ago

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Job Summary

Own end-to-end research programs that turn business questions into actionable insights for marketing, product, and client teams.

  • Research Strategy: Build and run custom studies from concept to reporting, selecting methods that fit objectives and budgets.
  • Sampling & Fieldwork: Design multi-audience samples and manage vendors, fieldwork, and data quality at scale.
  • Insights & Analytics: Synthesize data sources into audience profiles, journeys, and strategic recommendations for decision makers.

Job Description

Responsibilities

  • Research Strategy & Design: Lead the design and execution of custom qualitative and quantitative research studies from concept through delivery, recommending methodologies that align with business objectives, audience needs, budget considerations, and project constraints
  • Translate ambiguous business, brand, and marketing challenges into actionable research plans and learning agendas
  • Design and oversee qualitative, quantitative, and mixed-method research approaches including surveys, interviews, focus groups, online communities, ethnographies, diary studies, observational research, content analysis, and hybrid methodologies
  • Develop questionnaires, discussion guides, analytical frameworks, coding structures, and reporting plans
  • Serve as a trusted advisor to internal teams and clients on research best practices, methodology selection, and interpretation of findings
  • Sampling & Fieldwork Management: Develop and manage sampling strategies for consumer, B2B, agriculture, and specialty audiences
  • Evaluate, select, and manage sample providers, recruiting partners, panel vendors, and fieldwork suppliers to ensure quality and representativeness
  • Oversee survey programming, testing, fieldwork execution, quotas, incidence rates, response quality controls, and data collection processes
  • Manage complex studies involving multiple audiences, markets, methodologies, and recruiting requirements
  • Ensure research projects are delivered on time, within budget, and according to methodological best practices

Requirements

  • Bachelor's degree in Marketing, Marketing Research, Business, Psychology, Sociology, Statistics, or a related field
  • 8+ years of experience in marketing research, consumer insights, audience intelligence, or strategy
  • Experience designing and leading custom qualitative and quantitative research programs from inception through reporting
  • Demonstrated curiosity about consumer behavior, client businesses, markets, and culture, with the ability to uncover insights that drive strategic decisions
  • Expertise in sampling strategy, vendor management, survey programming, fieldwork oversight, and research quality control
  • Demonstrated ability to independently translate business challenges into research approaches and actionable recommendations
  • Experience working in or with marketing, advertising, media, or research agencies
  • Strong analytical, storytelling, facilitation, and client presentation skills
  • Experience with Qualtrics, Forsta/Decipher, Tableau, R, or similar research and analytics platforms

Preferred

  • Experience within Financial Services, Agriculture, Energy, or other complex B2B industries
  • Experience managing multi-market, multi-audience, or mixed-method research programs

Benefits

  • Flexible work environment
  • Casual and creative atmosphere
  • Unlimited time off
  • Paid sabbatical
  • Parental leave
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
HLK logo

HLK

2.5 Glassdoor

We build brands that refuse to sit still. Brands rooted in insights and strategy, powered by people, that are constantly in motion. Because it’s people — us, our clients and our customers — who shape a brand’s identity, amplify its triumphs and inspire its next move. So, we obsess over our people who are constantly listening to all the ways brands are being considered, challenged and celebrated.In an ever-changing landscape, we’re dedicated to growth and helping brands evolve – pushing boundaries and challenging conventions – in the midst of change and uncertainty. We’re building brands that move people.

Founded in 1977
St Louis, Missouri, USA
436 employees (101 in marketing)
26% recommend to a friend
32% CEO approval

Traffic Signals

Monthly Visitors
3.7K
Traffic Source Mix
Search
28.5%
Direct
46.4%
Referral
5.8%
Social
17.7%
Paid
1.5%

Headcount Trend

Current headcount: ~436

Marketing Team

Marketing Team Size
58 (13% of company)
Median Career Experience
9.5 years
Median Tenure
2.9 years
Marketing Roles Posted (Last 30 Days)
1