Senior Manager, Organic Social Strategy

New York City, NY (Hybrid)

$104K/yr – $175K/yrSenior LevelFull time

Posted 2 months ago

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Job Summary

Own the social strategy and creative direction for American Express GCS B2B channels, turning enterprise priorities into social-first narratives that lift brand relevance and engagement across LinkedIn, Instagram, and Facebook.

  • Strategic ownership: shape a best-in-class B2B social presence aligned with enterprise goals.
  • Narrative craft: translate complex business priorities into engaging social storytelling and campaigns.
  • Measurement and optimization: drive impact across platforms with clear metrics and iterative improvements.

Job Description

Responsibilities
  • Drive the social strategy and creative direction for American Express Global Commercial Services’ B2B channels, turning enterprise priorities into social-first narratives that elevate brand relevance and audience engagement across LinkedIn, Instagram, and Facebook.
  • Strategic ownership: shape a best-in-class B2B social presence aligned with enterprise marketing goals.
  • Narrative craft: translate complex business priorities into engaging social storytelling and campaigns.
  • Measurement and optimization: drive impact across platforms with clear metrics and iterative improvements.
Benefits
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
  • For a full list of Team Amex benefits, visit our Colleague Benefits Site .
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American Express

4.1 Glassdoor

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

New York, NY, US
79K employees (3,751 in marketing)
81% recommend to a friend
88% CEO approval

Traffic Signals

Monthly Visitors
99M
Monthly Google Ads Budget
$4.4M
Traffic Source Mix
Search
22.8%
Direct
71.5%
Referral
4.6%
Social
0.2%
Paid
0.8%

Headcount Trend

Current headcount: ~81.7K

Marketing Team

Marketing Team Size
3,046 (4% of company)
Median Career Experience
16 years
Median Tenure
10.8 years
Marketing Roles Posted (Last 30 Days)
26

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