Responsibilities

• Coordinate the CMLR review process end to end, from submission preparation and quality control through approval, expiry, re-approval, and archiving in Veeva PromoMats
• Support submission of promotional materials to FDA/APLB in partnership with Regulatory Affairs
• Own the structure, governance, and upkeep of the Customer & Strategy SharePoint, including naming conventions, version control, and access rights
• Partner with the Senior Director, Marketing on the development of promotional materials and marketing campaigns
• Maintain the integrated marketing calendar and tactical plan tracker, keeping timelines, owners, and dependencies visible across the department
• Coordinate vendor and agency onboarding, CDAs, statements of work, and change orders with Legal, Procurement, and Compliance
• Manage print production, inventory, and fulfillment of promotional and educational materials for field and treatment center use
• Support logistics for congresses, advisory boards, speaker programs, and commercial team meetings
• Run the operating cadence of the marketing team, including agendas, pre-reads, action tracking, and follow-up
• Identify and lead process improvements that increase efficiency without compromising compliance

Requirements

• BA/BS degree in business, marketing or science required; 6+ years of pharmaceutical / biotech experience with a minimum of 3+ years in marketing operations or commercial operations; Hands-on experience managing CMLR review workflows in Veeva PromoMats is required; launch experience in rare disease preferred; Strong working knowledge of SharePoint, Microsoft Teams, and Microsoft 365, and of asset organization and version control practices; Excellent organizational and project management skills, sufficient to manage many parallel workstreams in an extremely fast-paced environment with changing priorities; Highly collaborative team player who builds trusted relationships quickly, communicates clearly, and makes the people around them more effective; Curious and growth-oriented, actively seeks feedback, learns quickly, and looks to take on greater responsibility over time