Senior Manager, Marketing Automation Operations and Strategy

Hercules, CA (On-site)

$157K/yr – $216K/yrSenior Level10+ years expFull time

Posted 4 months ago

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Job Summary

Drive MA and CDP strategy and cross‑functional activation across B2B/B2C journeys in a leadership role.

  • Own MA/CDP roadmap, integration, and optimized automated journeys across the customer lifecycle.
  • Must-have: 10+ years in Marketing Automation/MarTech with hands-on enterprise MA/CDP experience (AEP, Marketo, Salesforce).
  • Standout: Lead a 7-person MA team with clear priorities, structure, and growth.

Job Description

Responsibilities

  • Own the Marketing Automation and CDP strategy, aligned to marketing and sales objectives.
  • Lead the integration and ongoing optimization of a new CDP and MA platform within the existing MarTech ecosystem.
  • Oversee the design, execution, and optimization of B2B and B2C automated customer journeys across the customer lifecycle.
  • Partner with cross-functional teams to ensure data, systems, and processes support scalable activation and personalization.
  • Establish best practices for MA operations, governance, and performance measurement.
  • Manage, mentor, and develop a team of 7, providing clear priorities, structure, and growth opportunities.

Requirements

  • Education: Bachelor's degree (or higher) in Marketing, Sales, Business or IT. Certifications in Adobe, Salesforce, Eloqua, Marketo or other related Marketing Automation tools are desirable.
  • Work Experience: 10+ years of experience in Marketing Automation, MarTech, or related disciplines.
  • Hands-on experience with enterprise MA and CDP platforms, such as: Adobe Experience Platform (AEP), Adobe Journey Optimizer, Marketo Salesforce Data Cloud and Marketing Cloud.
  • Experience leading platform implementations and systems integrations.
  • Proven track record of improving automated journeys and marketing processes.
  • Experience managing and developing cross-functional MA teams.
  • Strong understanding of customer data, lifecycle marketing, and personalization.
  • Strong ability to operate in ambiguous environments and bring clarity through structure and clear communication.

Preferred

  • Certifications in Adobe, Salesforce, Eloqua, Marketo or other related Marketing Automation tools are desirable.

Benefits

  • Benefits: We’re proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG’s), and more!
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Tri-Valley Career Center

The Tri-Valley Career Center (TVCC) guides job seekers toward re-employment. We offer guidance, coaching, a caring ear and feedback. We offer a place to learn new skills, network and find new opportunities. We are not a staffing agency as every job seeker completes his or her own job search. But we do walk beside you, as you go through the ups and downs of today's complicated job search. For employers, we offer recruitment assistance, training assistance and partnerships. We offer personal referrals of qualified job seekers, training reimbursements, recruitment events and free job listings on our job board - just to name a few of our services. As a service of the Chabot-Las Positas Community College District and a partner of the Alameda County Workforce Development Board, the majority of our services are FREE, to both the job seeker and the employer.

Founded in 1998
Pleasanton, California, USA
15 employees

Traffic Signals

Monthly Visitors
5.4K
Traffic Source Mix
Search
28.6%
Direct
46.7%
Referral
5.9%
Social
17.2%
Paid
1.5%

Headcount Trend

Current headcount: ~15

Marketing Team

Marketing Roles Posted (Last 30 Days)
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