Senior Manager - Loyalty & Co-Brand

Denver, CO (On-site)

$100K/yr – $133K/yrSenior Level5+ years expFull time

Posted 1 month ago

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Job Summary

Own the loyalty portfolio across co-brand cards, Discount Den and partnerships, aligning marketing across Frontier brand channels to drive supplemental revenue.

  • co-brand card and loyalty partnerships: own strategy and cross-channel promotion.
  • Lead multi-channel campaigns and measure impact on revenue lift across loyalty programs.
  • Collaborate with card issuers and partners to set goals and execute roadmap.

Job Description

Responsibilities

  • This position is responsible for managing Frontier loyalty products - the co-branded credit card program, Discount Den paid membership program, FRONTIER Miles and other loyalty partnerships.
  • They will lead a team responsible for executing strategic development and marketing/promotion plans to increase supplemental revenue across all loyalty and commission-based programs.
  • Individual must integrate loyalty marketing messages with other Frontier Airlines brand communications and take full advantage of all opportunities to promote and market the various loyalty and ancillary products offered.
  • This role will develop and facilitate communications, marketing and reporting, across all channels.
  • This position will have managerial responsibility over multiple resources dedicated to the development, operation and promotion of Frontier’s loyalty and partnership programs.
  • Additionally, this position will serve as the day-to-day contact with the card issuing bank and other partners.
  • Manage Frontier’s tactical marketing strategy to support the co-branded credit card issuer and other loyalty partners in the development, testing and execution of marketing campaigns for the co-branded card including: direct mail, email, insert production, statement messaging, airport signage, digital, social media and the in-flight channel
  • Manage Frontier’s tactical marketing strategy to support Frontier’s Discount Den paid membership program in the development, testing and execution of marketing campaigns including: direct mail, email, insert production, statement messaging, airport signage, digital, social media and the in-flight channel
  • Influence senior management at both Frontier and partners on goals and loyalty marketing strategies / tactics to achieve them
  • Oversee co-brand credit card portfolio including leveraging all Frontier and card issuer communication channels for card acquisition/retention messages. Maximize supplemental revenue through mileage sales and royalties earned through the Frontier Airlines co-brand card.
Frontier Airlines logo

Frontier Airlines

At Frontier Airlines (NASDAQ: ULCC), we’re changing the way you fly. With over 100 domestic and international destinations and an industry-leading loyalty program, we make it easier than ever to travel more. Bolstering the youngest A320neo family fleet in America and more than 14,000 team members, we remain committed to leading innovation in fuel efficiency and protecting the world that we set out to explore. We're hiring — join us at our headquarters in Denver, Colorado!

Founded in 1994
Denver, Colorado, USA
5.9K employees (76 in marketing)

Traffic Signals

Monthly Visitors
12.5M
Monthly Google Ads Budget
$549.1K
Traffic Source Mix
Search
38.9%
Direct
56.6%
Referral
3.8%
Social
0.2%
Paid
0.4%

Headcount Trend

Current headcount: ~5.9K

Marketing Team

Marketing Team Size
49 (1% of company)

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