Senior Manager, Growth Marketing

Eugene, OR (Remote)

Salary Not AvailableSenior Level6+ years expFull time

Posted 4 months ago

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Job Summary

Drive full paid acquisition and conversion optimization for Palo Alto Software, owning paid media, CRO, and promotions to accelerate revenue growth.

  • Own strategy and performance across all paid channels and CRO initiatives.
  • Must-have: 6+ years managing paid media budgets at scale in SaaS/ software.
  • Standout: Leadership of a cross-channel growth engine including affiliates and influencers.

Job Description

Responsibilities

  • Own strategy and performance across all paid acquisition channels, including Google (Search, Display, YouTube), Meta, Reddit, and emerging platforms.
  • Manage the relationship with our paid search/advertising agency β€” set goals, review performance, provide creative direction, and hold the agency accountable to agreed-upon KPIs.
  • Collaborate with internal graphic design, video, and engineering resources to develop and iterate on paid creative; brief, review, and test new creative concepts on an ongoing basis.
  • Define audience and targeting strategy for prospecting, retargeting, and lookalike campaigns.
  • Monitor channel-level performance daily and weekly; adjust bidding, budgets, and creative in response to performance signals.
  • Own paid media budget allocation and maintain a clear view of blended CAC, ROAS, and LTV:CAC by channel.
  • Manage and develop the Partner & Affiliate Marketing Manager, providing strategic direction, coaching, and performance oversight.
  • Set program-level goals for affiliate, partner, and influencer channels; review performance against targets and identify growth opportunities.
  • Ensure partner content and messaging align with brand standards and seasonal campaign priorities.
  • Own CRO strategy across the LivePlan website, including landing pages, trial flows, pricing pages, and checkout.
  • Design and run A/B and multivariate tests; maintain a prioritized experimentation roadmap informed by analytics, user research, and competitive benchmarking.
  • Work closely with design and content to implement and iterate on winning variants.
  • Track and report on core conversion metrics: trial-start rate, activation rate, checkout completion, and average order value.
  • Lead planning and execution of seasonal sales events, discount campaigns, and limited-time offers.
  • Develop promotional strategy (offer structure, timing, channel mix, messaging) and coordinate across paid, email, and on-site touchpoints.
  • Analyze promotion performance post-campaign and apply learnings to future planning.
  • Own the strategy and execution of re-acquisition campaigns targeting lapsed and churned customers, one of our highest-value growth channels.
  • Develop segmented win-back audiences based on customer behavior, tenure, and product usage; personalize messaging accordingly.
  • Partner with the content and email teams to build and optimize win-back sequences across email and paid retargeting.
  • Track re-activation rates, re-acquired revenue, and payback period; continuously refine based on results.

Requirements

  • BA/BS degree in Marketing, Business, or a related field.
  • 6+ years of hands-on digital marketing experience, with significant time spent managing paid media budgets at scale.
  • Experience managing or mentoring direct reports.
  • Proficiency with analytics tools (Google Analytics 4, Amplitude, Looker Studio / Data Studio, or similar).
  • Comfort with Excel or Google Sheets for analysis and reporting.
  • Experience marketing a SaaS or software product, particularly one with a self-serve or e-commerce purchase flow.
  • Experience with email marketing platforms (e.g. Hubspot) for lifecycle and win-back campaigns.

Preferred

  • Experience with SEO/AEO fundamentals and how organic and paid strategies complement each other.
Palo Alto Software logo

Palo Alto Software

4.0 Glassdoor

We help people succeed in business.Find our latest posts here: http://instagram.com/paloaltosoftwareOur products are right for small business because we understand small business. We know what it's like to start from zero, with no outside investment, and build a company from 1 employee to nearly 50. We understand the challenges, and we also know what it takes to be successful. We are committed to providing that knowledge, experience, and expertise to as many other small businesses as possible.We believe in:Affordable Software: Small businesses should have access to quality tools at affordable prices.Simplicity: Our software tools were built by small business owners for small business owners, and are very easy to use.Quality Service: We take pride in our excellent customer service. No phone trees or endless searching to find a phone number. Small Businesses: We recognize that job creation comes from small businesses. Every business that we help to start and grow means a better future for everyone.Entrepreneurship: Anyone can start a business, and we're here to help both first-time entrepreneurs and experienced business owners succeed.Giving Back: All entrepreneurs should have the opportunity and tools to start their own business. We support this by sponsoring business plan and entrepreneurship competitions, donating free software to SCORE and SBDC offices around the country, and by giving students and educators the tools they need to learn about business.

Founded in 1988
Eugene, Oregon, USA
66 employees (9 in marketing)
72% recommend to a friend
78% CEO approval

Traffic Signals

Monthly Visitors
21K
Traffic Source Mix
Search
35.9%
Direct
47.3%
Referral
10.3%
Social
4.6%
Paid
1.2%

Headcount Trend

Current headcount: ~66

Marketing Team

Marketing Team Size
7 (11% of company)