Senior Manager Growth & Business Operations

Vancouver, WA (Remote)

$135K/yr – $185K/yrSenior Level5+ years expFull time

Posted 7 days ago

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Job Summary

You will own the growth analytics agenda for the PLG funnel and Creator engagement, turning data into actionable plans, leading cross-functional reviews, and driving the operating cadence and OKRs end-to-end.

  • Own the source of truth for product metrics and CRO-driven insights
  • Lead weekly funnel reviews and cross-functional alignment
  • Translate data into clear action plans and leadership materials

Job Description

Responsibilities

  • Growth & Funnel Analytics
  • - Own the source of truth for growth performance across Later Social's PLG funnel (acquisition, activation, conversion, retention, and expansion) and Creator application, activation, and engagement analytics.
  • - Apply a CRO lens: surface what's working and what isn't, size the opportunity, and recommend the next test or fix proactively, with a clear point of view.
  • - Build and maintain the dashboards, models, and definitions the whole group trusts for product metrics; partner with Data & Analytics so one set of numbers drives every conversation.
  • Operating Cadence & OKRs
  • - Partner with TPMs on team OKRs: baselines, targets, weekly pacing, and clear escalation when the business is off track.
  • - Lead the recurring funnel and metrics reviews for product growth and Creator sales growth: set the agenda, drive the discussion to decisions, and own the follow-through.
  • - Keep the group's timelines, deliverables, and operational commitments on schedule, and keep the GM ahead of what's due and what's at risk.
  • Strategy & Decision Support
  • - Support the GM on product and business metrics tracking, translating data into action plans with a clear recommendation, not just a status update.

Requirements

  • 5-7+ years in growth, revenue operations, business or strategy operations, or growth analytics, ideally in B2B or B2C SaaS with a PLG motion.
  • A track record of moving the numbers: you have materially improved key funnel metrics (sign-up to activation, free-to-paid conversion, trial-to-paid, retention and expansion, ARPU or LTV) and can point to specific experiments or initiatives you led and the impact they drove.
  • Deeply analytical and numbers-obsessed: fluent with funnels, cohorts, conversion math, and experimentation. You are strong with analytics and BI tools (Amplitude or Mixpanel, Looker or Mode, spreadsheets and models) and comfortable querying data directly with SQL to get your own answers.
  • A proven operator: you have run operating cadences, OKRs, and cross-functional projects, and you make things happen across teams without formal authority. You have owned or heavily influenced quarterly target-setting and can keep teams honest on pacing and tradeoffs.
  • Excellent at synthesis and storytelling: you turn data into decisions and into documents executives trust, tailoring the narrative for product, GTM, and leadership audiences.
  • High ownership, sound judgment, and the maturity to be a confidential, credible extension of a senior leader.
  • Fluent in using AI tools to work faster and sharper (analysis, synthesis, drafting), while staying fully accountable for accuracy and judgment.

Preferred

  • Experience in social, creator, or e-commerce and affiliate-driven businesses is a strong plus.

Benefits

  • All permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.
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