Responsibilities

• Carry out the content transformation roadmap across marketing teams, agencies, MLR, and marketing operations
• Serve as the primary partner to DTE on content platforms, including requirements definition, prioritization, and delivery of enhancements
• Onboard new agencies and teams on key content transformation tools, processes, and ways of working
• Identify friction in workflows and drive practical process improvements
• Ensure content processes, standards, and governance are consistently followed and evolved as business needs change
• Maintain oversight of content operations KPIs (speed, cost, volume, quality) – tracking, reporting, and insight generation
• Support change management by helping teams adopt new tools and ways of working

Requirements

• Experience in pharmaceutical and / or biotech marketing, or closely related field(s) (e.g., ad agency)
• Strong understanding of end-to-end content lifecycle and agency delivery models
• Hands-on experience partnering with IT and platform teams to deliver system enhancements
• Experience with DAMs and content review/production platforms (e.g., Veeva Vault PromoMats, Anthill Activator or similar)
• Experience working with analysis and reporting tools to track performance
• Strong analytical skills, with the ability to interpret data and provide actionable insights
• Excellent communication and collaboration skills, with a demonstrated ability to work effectively with cross-functional teams in a multi-vendor environment
• Strong project and program management skills
• Experience working across and presenting within a matrix environment to stakeholders at various levels within an organization

Preferred

• Advanced degree a plus

Benefits

• From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.