Responsibilities

• Develop and execute global social media Platform Strategy
• Define, measure and execute evolving social media governance and content strategy for global platforms (e.g., Sprinklr), including how we use each to fully leverage our digital communications channels
• Lead cross-functional social media steering committee
• Lead creation and governance of social media policy and guidelines
• Responsible for global social media playbook (creation, rollout and governance)
• Lead social media content strategy in partnership with regional communication teams
• Build and execute coordinated targeted campaigns to engage both internal and external online communities
• Capture digital feedback (quantitative and qualitative)
• Develop analytics reports to advise and inform future content creation and messaging
• Apply social media tools and applications to increase user engagement within the internal social network

Requirements

• 8 to 10 Years of relevant work experience
• 5 to 8 Years of experience directly managing / supervising employees
• General experience with digital platforms such as Sprinklr, Brand24, Adobe Creative Suite, SharePoint design, including UX/web design, site improvement and analytics, online promotion and email marketing proficient with Microsoft Office Suite.
• Able to create and conduct formal presentations.
• Possesses strong multi-cultural interpersonal skills.
• Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
• Able to work independently with minimum supervision.

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.