Senior Manager, Brand Creative - Site and Retail

Portland, OR (On-site)

Salary Not AvailableSenior Level7+ years expFull time

Posted 2 months ago

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Job Summary

Own the visual storytelling engine for Rejuvenation across digital and retail, turning marketing, merchandising, and ecommerce priorities into elevated, commercially compelling brand experiences with consistent typography, imagery, and campaigns that drive awareness, engagement, and conversions.

  • Growth through cohesive creative across homepage, brand moments, promotions, and in-store signage, guided by customer insights and site performance.
  • Lead and mentor the design team to deliver on-brand campaigns, assets, and retail materials on tight timelines.
  • Translate marketing and merchandising priorities into scalable creative systems, templates, and workflows to improve efficiency and consistency.

Job Description

Responsibilities

  • Develop seasonal campaign creative concepts and storytelling moments that support brand awareness, engagement, and conversion
  • Lead creative direction for the Rejuvenation brand across site, seasonal campaigns, retail signage, and in-store marketing content
  • Design and execute Rejuvenation homepage creative, translating brand, campaign, and merchandising priorities into elevated, commercially effective customer experiences
  • Oversee site creative across key landing pages, brand moments, category storytelling, promotional experiences, and seasonal refreshes
  • Guide creative for retail signage and in-store marketing content, including marketing signage, promotional materials, and customer-facing store communications
  • Ensure creative consistency across digital and retail environments, creating a cohesive customer experience from site to store
  • Partner with photo production and content teams to shape campaign imagery, asset needs, visual storytelling, and brand presentation
  • Translate marketing, merchandising, and ecommerce priorities into elevated, commercially effective creative
  • Partner with photo production and content teams to shape visual storytelling, image needs, and campaign asset direction
  • Use customer insights, site performance, engagement metrics, and business results to inform creative decisions and optimize future work
  • Manage creative project timelines, milestones, and deliverables across homepage, site, campaign, and retail signage initiatives
  • Partner with cross-functional teams to clarify briefs, align on priorities, manage feedback rounds, and ensure work is delivered on time
  • Create structure around the creative process, including intake, prioritization, workflow management, review cycles, and final asset handoff
  • Maintain high standards for typography, layout, photography usage, messaging hierarchy, and overall brand presentation
  • Evolve creative systems, templates, and workflows that improve consistency, efficiency, and quality
  • Lead, mentor, and develop a team of designers, fostering a culture of creativity, accountability, collaboration, and high standards
  • Provide clear creative direction, actionable feedback, and thoughtful prioritization across projects
  • Manage team workload, resource planning, timelines, and day-to-day creative execution across site, campaign, and retail needs
  • Balance creative leadership with strong project management discipline, ensuring the team is focused, organized, and able to deliver high-quality work in a fast-paced environment
  • Create a team environment rooted in strong taste, customer-first thinking, commercial awareness, and operational excellence

Requirements

  • 7+ years of experience in creative design, art direction, brand creative, or digital retail creative
  • 3+ years of experience leading and developing designers or creative teams
  • Strong portfolio demonstrating elevated brand design, ecommerce creative, campaign storytelling, and retail or environmental marketing work
  • Experience in ecommerce, retail, home, interiors, luxury, fashion, or premium lifestyle brands strongly preferred
  • Deep understanding of homepage design, onsite storytelling, digital merchandising, and customer shopping behavior
  • Experience developing retail signage, in-store marketing, product messaging, or customer-facing store materials
  • Strong project management skills, including timeline management, creative workflow oversight, feedback consolidation, and cross-functional coordination
  • Strong command of typography, layout, photography direction, visual hierarchy, and brand systems
  • Proficiency in Figma and Adobe Creative Suite
  • Experience partnering with photo production, content, merchandising, and marketing teams
  • Strong communication, organization, and stakeholder management skills
  • Ability to move quickly while maintaining elevated creative standards

Benefits

  • A generous discount on all WSI brands
  • A 401(k) plan and other investment opportunities
  • Paid vacations, holidays, and time off to volunteer
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits
  • Tax-free commuter benefits
  • A wellness program that supports your physical, financial and emotional health
  • In-person and online learning opportunities through WSI University
  • Cross-brand and cross-function career opportunities
  • Resources for self-development
  • Advisor (Mentor) program
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Williams-Sonoma

3.8 Glassdoor

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide.Read our Social Media Guidelines here: https://www.chubb.com/us-en/about-chubb/chubbs-social-media-guidelines.aspxNotre section « À propos » est également disponible en français, ici: https://www.chubb.com/ca-fr/about-chubb-in-canada/a-propos-de-chubb-au-canada.aspx

Founded in 1985
CHE
39K employees (1,055 in marketing)
72% recommend to a friend
84% CEO approval

Traffic Signals

Monthly Visitors
2.1M
Monthly Google Ads Budget
$201.4K
Traffic Source Mix
Search
38.7%
Direct
52%
Referral
8%
Social
0.4%
Paid
0.8%

Headcount Trend

Current headcount: ~39.4K

Marketing Team

Marketing Team Size
827 (2% of company)
Marketing Roles Posted (Last 30 Days)
7

Funding

Last Raise
Post IPO Debt, 0 days ago

Funding History

  • Aug 2025
    Post IPO Debt • $1.3B
  • Jul 2024
    Post IPO Debt • $1.3B
  • May 2024
    Post IPO Equity • $6.7B

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