Senior Lifecycle Marketing Manager, Cross-Sell

New York City, NY (Hybrid)

$156K/yr – $195K/yrSenior Level6+ years expFull time

Posted 2 months ago

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Job Summary

Own and optimize the lifecycle engine across campaigns, signals, and multi-product journeys to drive activation, retention, and pipeline while coordinating with Sales and MOps.

  • Lifecycle campaign execution from concept to analysis, including targeting, content, and performance tracking.
  • Iterable-based journey orchestration with MOps governance and strict entry/exit criteria across the product suite.
  • Cross-functional alignment with Sales and MOps to prevent messaging collisions and keep the lifecycle engine clean and pipeline-focused.

Job Description

Responsibilities

  • Own & execute lifecycle campaigns from concept to analysis, including copywriting, audience targeting, content creation, sales enablement, and performance tracking.
  • Analyze lifecycle performance across touchpoints; kill what isn’t working, double down on what is, and write the Snowflake queries to prove it either way
  • Build and scale customer journeys in Iterable that move customers from awareness to demo booked to closed. Implement lifecycle hierarchy logic with MOps, enforce accurate entry/exit criteria, and expand journeys across the multi-product suite.
  • Drive product launches through GA comms, vertical-specific messaging plays, and PLG sequences that convert engagement into pipeline.
  • Identify and activate behavioral and firmographic triggers — funding rounds, headcount changes, product usage signals — and build campaigns that turn them into SQOs.
  • Expand on existing engagement signals by cleaning up unused sequences, testing new signals and implementing corresponding campaigns to support e.g. customer raises new funding round.
  • Be the connective tissue between marketing, sales, and MOps: triage escalations, prevent messaging collisions, and keep the lifecycle engine running cleanly.

Requirements

  • 6+ years of experience in lifecycle, growth, or demand marketing roles at high-growth B2B SaaS companies.
  • Proven track record of using lifecycle marketing to improve activation, retention, and customer LTV.
  • Fluency in Salesforce data model: campaign members, lead/contact records, MQL routing logic — you can self-serve on SFDC reports and spot data problems before they become seller complaints
  • Experience with marketing automation/ email marketing software (Iterable) specifically building multi-step nurture campaigns.
  • Strong project management instincts - you track your own work, hit deadlines without being chased, and know when to escalate vs. resolve independently
  • Analytical enough to write SQL or Snowflake queries, spot a TAM opt-out spike before it becomes a crisis, and connect campaign performance to pipeline impact
  • Comfortable operating at the intersection of sales and marketing - you understand that sellers have commercial relationships to protect and you coordinate accordingly
  • Sharp communicator; you can synthesize a complicated ops issue into a one-line Slack for a sales leader
  • Comfortable operating in a fast-paced environment—you're energized by experimentation and rapid iteration.

Preferred

  • Experience with Outreach or similar sales sequencing tools is a plus
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Rippling

4.0 Glassdoor

Rippling is a workforce management system that eliminates the friction from running a business. Today, most companies struggle with everything from routine tasks, like running payroll, to cross-functional planning, like aligning on headcount. That’s because all their data related to people, processes, and systems is scattered in a hundred places. Rippling has every application you need to run your business—from applicant tracking and payroll to IT and expenses—in one place. But unlike other systems, Rippling sits on top of a unified platform. Data flows dynamically between Rippling’s applications, giving every team a shared source of truth, the power to automate processes, and access to the insights they need. This allows your business to execute better, faster.Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock.Get help: rippling.com/contactLicensing details: https://app.rippling.com/licensing

Founded in 2016
San Francisco, California, USA
6.5K employees (237 in marketing)
77% recommend to a friend
86% CEO approval

Traffic Signals

Monthly Visitors
6.9M
Monthly Google Ads Budget
$2.4M
Traffic Source Mix
Search
16.6%
Direct
64.8%
Referral
11.2%
Social
6.7%
Paid
0.4%

Headcount Trend

Current headcount: ~6.5K

Marketing Team

Marketing Team Size
157 (2% of company)
Median Career Experience
11 years
Median Tenure
1.9 years
Marketing Roles Posted (Last 30 Days)
9

Funding

Total Funding
$2.4B
Last Raise
$450M
Series G, 10 months ago

Funding History

  • May 2025
    Series G • $450M
  • Apr 2024
    Series F • $200M
  • Apr 2024
    Secondary Market • $590M

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