Responsibilities

• Own the Delivery System - Lead the operational setup and ongoing optimization of Asana across all engagements.
• Maintain standardized templates, task structures, milestone frameworks, and dashboards.
• Ensure every engagement is set up cleanly and consistently from day one.
• Partner with Practice Leaders and Operations to evolve delivery workflows and governance.
• Build scalable delivery practices that support both Revenue Strategy and AI engagements.
• Build and Maintain Client Roadmaps - Translate high-level inputs from Engagement Leads into detailed, structured execution plans.
• Build roadmaps with clear owners, timelines, milestones, risks, and dependencies.
• Ensure plans are realistic, sequenced properly, and aligned to scope, budget, and delivery goals.
• Maintain both near-term “next-up” priorities and a structured backlog for longer-term initiatives.
• Keep roadmaps current and consistent across all client engagements.

Requirements

• 5–10+ years in consulting, advisory, agency, or similar client-service environments.
• Proven experience managing multiple concurrent client engagements with shifting priorities.
• Demonstrated ability to deliver structured, measurable outcomes—not just general organization or follow-up.
• Experience working in small, fast-moving companies (startup or boutique consulting preferred).
• Strong experience owning project/program management systems (Asana, Monday.com, Jira, etc.).
• Demonstrated ability to build repeatable processes, templates, governance models, and reporting cadences.
• Experience proactively managing milestones, risks, dependencies, and cross-functional alignment.
• Ability to translate high-level goals into detailed, sequenced plans with clear ownership.
• Strong working knowledge of modern GTM functions (sales, enablement, RevOps, CRM ecosystems, analytics, automation).
• Applied experience using AI within delivery operations, workflow automation, or program management.

Benefits

• Medical, dental, and vision insurance
• 401(k) with 3% company match after 3 months