Responsibilities

• Own Salesforce architecture as the source of truth across the GTM organisation
• Lead end-to-end lead management, routing, qualification and hand-off processes
• Develop account scoring, prospect prioritisation and ICP frameworks
• Govern the GTM technology stack including Salesforce, Outreach, 6sense, Proposify, DocuSign and associated platforms
• Drive process optimisation, automation and operational scalability
• Partner on Quote-to-Cash and Salesforce-to-NetSuite improvement initiatives
• Lead the adoption of AI-enabled selling capabilities across Sales and Marketing
• Embed AI into prospecting, enrichment, qualification, forecasting and reporting workflows
• Improve productivity, ramp times, attainment and overall sales effectiveness
• Build intelligent automation that reduces manual effort while improving customer engagement

Requirements

• 7-10 years' experience within Revenue Operations or Sales Operations in a B2B SaaS environment
• At least 3 years' experience leading and developing direct reports
• Deep Salesforce expertise with the ability to design, govern and optimise complex environments
• Proven experience partnering with CROs, Sales VPs and executive leadership teams
• Strong understanding of modern GTM technology stacks and revenue workflows
• Experience building executive-level forecasting, planning and reporting processes
• Excellent communication skills with the ability to influence across Sales, Marketing and Finance functions
• Strong commercial judgement, resilience and accountability

Nice to have

• Experience within legal technology, vertical SaaS or professional services software environments
• Experience with Agentforce, Claude, Clay, Attention or similar AI-enabled platforms
• Experience with ZoomInfo, DealHub or comparable GTM technologies
• Experience with NetSuite, revenue recognition processes and Salesforce integrations
• Experience leading RevOps redesign or transformation programmes
• Experience supporting multi-product cross-sell motions

Benefits

• Plus: Medical, Dental & Vision Coverage, 401(k) with Company Match, Flexible Working, Generous PTO, Birthday Off, Team Events, Training & Development
• Competitive executive-level compensation package
• Robust medical, dental and vision plans
• 401(k) with company match
• Flexible remote-first working
• Generous PTO
• Birthday off every year
• Regular team-building events
• Ongoing training and development opportunities
• Opportunity to influence the future of a fast-growing global SaaS business