Senior Director, Marketing Operations

Nashville, TN (Unknown)

Salary Not AvailableDirector/Executive8+ years exp

Posted 3 days ago

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Job Summary

Own and optimize the GTM operating rhythm, lead planning and budgeting, drive data analytics and AI strategy, and provide executive-facing reporting and leadership for Marketing Operations and Revenue/Marketing alignment.

  • Focus on cadence, planning, and performance visibility
  • Collaborate with Finance, RevOps, and leadership to drive decision-making

Job Description

Responsibilities

  • Define and own the GTM operating rhythm—including cadence design, QBRs, pipeline reviews, and leadership forums—ensuring every meeting drives decisions, not just discussion.
  • Lead annual planning and long-range planning (LRP) for the GTM organization, partnering with Finance to align revenue targets, headcount, and investment priorities to strategic growth objectives.
  • Own GTM budget management (outside of tech stack), including spend tracking, variance analysis, and reallocation recommendations grounded in performance data.
  • Other duties as assigned.
  • Provide direct leadership and strategic direction to the Marketing Operations function, including oversight of the Head of Marketing Ops, ensuring systems, processes, and data infrastructure support GTM scale.
  • Partner deeply with Revenue Operations to unify data, align pipeline definitions, and create a shared source of truth across Marketing and Sales for funnel performance, conversion rates, and revenue attribution.
  • Design, own, and continuously evolve the GTM performance metrics framework, establishing KPIs and leading indicators that give leadership real-time visibility into commercial pipeline health and marketing's contribution to revenue.
  • Lead executive and Board deck construction for the GTM organization, synthesizing complex performance data into clear narratives, strategic recommendations, and forward-looking analyses that inform Board-level decisions.
  • Own GTM data analytics and reporting, leveraging AI-powered tools to dramatically accelerate insight generation, automate routine reporting, and give GTM leaders always-current visibility into performance.
  • Lead GTM engineering efforts, including workflow automation, system integrations, and process infrastructure that remove friction from the GTM motion and allow revenue teams to operate at scale.

Requirements

  • 8+ years of experience in GTM strategy, revenue operations, marketing operations, or a closely related field, with at least 2 years in a senior leadership role.
  • Proven track record owning operating cadence, annual planning, and budget management for a B2B GTM organization.
  • Deep expertise in GTM data analytics and performance reporting, with the ability to translate complex data into clear executive and Board-level narratives.
  • Experience setting AI strategy at scale—identifying high-value use cases, deploying AI tools and agents, and championing an AI-first operating culture across a revenue organization.
  • Strong cross-functional influencing skills and demonstrated experience partnering with Finance, RevOps, Sales, and executive leadership to align strategy with execution.
  • Experience leading and developing high-performing teams, including direct management of a Marketing Operations function.

Preferred

  • Hands-on experience with GTM engineering—workflow automation, CRM/MAP integrations, and building scalable data infrastructure for revenue teams.
  • Background in B2B SaaS or fintech, with familiarity with subscription revenue models, ARR/NRR metrics, and enterprise GTM motions.
  • Demonstrated ability to deploy and manage AI agents and automation tools (e.g., n8n, Make, Clay, or similar) to drive productivity improvements across a GTM function.
  • Experience presenting directly to C-suite and Board audiences, with strong executive presence and the ability to distill complex operational data into compelling stories.

Benefits

  • At Billtrust, we believe your total rewards should reflect the impact you make. Our benefits package includes comprehensive health coverage, competitive retirement, generous PTO and parental leave, flexible work options, and meaningful investment in your professional development.
Billtrust logo

Billtrust

3.9 Glassdoor

If you’re a finance pro ready to transform accounts receivable, or a bold thinker looking to do meaningful work, Billtrust is where you belong. Billtrust is the leader in B2B accounts receivable workflow and payment software. Our AI-powered solutions simplify the entire AR lifecycle - from rapid digital invoice distribution to easy payment application - so companies can control costs, delight customers, and accelerate cash flow without breaking a sweat. With real-time AI-driven analytics and insights, our clients gain the visibility to make smart financial decisions faster than ever. We’re also a fully remote company with a culture built on trust, ownership, and impact. Our values - Be the Change, Extreme Ownership, People First, One Billtrust, and Champion Customers - aren’t just words. They’re how we show up every day. Follow us for industry insights, product breakthroughs, and career opportunities.

Founded in 2001
Trenton, New Jersey, USA
802 employees (28 in marketing)
70% recommend to a friend
78% CEO approval

Traffic Signals

Monthly Visitors
1.9M
Monthly Google Ads Budget
$100.7K
Traffic Source Mix
Search
8.3%
Direct
81.5%
Referral
9.2%
Social
0.2%
Paid
0.6%

Headcount Trend

Current headcount: ~799

Marketing Team

Marketing Team Size
28 (3% of company)
Median Tenure
1.6 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$315M
Last Raise
$200M
Post IPO Equity, 5 years ago

Funding History

  • Jan 2021
    Post IPO Equity • $200M
  • Jan 2018
    Secondary Market • $4M
  • May 2017
    Series E • $50M

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