Senior Director, Digital Performance Marketing & Loyalty

Needham, MA (Hybrid)

$195K/yr – $299K/yrSenior LevelFull time

Posted 3 months ago

This job is no longer accepting applications

This listing appears to be closed or inactive. The original job details are below, along with similar roles you can apply to now.

Job Summary

Drive global performance marketing and loyalty strategy for SharkNinja in the Americas, leading a senior team to grow acquisition, retention, and revenue.

  • Must-have: 10+ years in digital marketing with at least 5 years in a senior leadership role.
  • Standout: Proven ability to scale loyalty programs and omnichannel campaigns across Americas.

Job Description

Drive global performance marketing and loyalty strategy for SharkNinja in the Americas, leading a senior team to grow acquisition, retention, and revenue.

  • Develop and execute a comprehensive digital marketing strategy to drive customer acquisition, retention, and revenue growth in the Americas region.
  • Oversee all aspects of performance marketing including Paid Search (SEM), Paid Social, Display, Programmatic, SEO, and Affiliate channels.
  • Define KPIs and performance benchmarks, ensuring measurable success through data-driven insights and continual optimization.
  • Lead the development of full-funnel campaigns that maximize ROAS and improve channel efficiency.
  • Stay ahead of digital and technology trends to ensure SharkNinja remains at the forefront of performance innovation.
  • Design and scale innovative loyalty programs that increase customer lifetime value (CLV), advocacy, and repeat purchase behavior.
  • Partner with CRM and Customer Experience teams to deliver seamless, personalized loyalty journeys across all digital touchpoints.
  • Use data and segmentation to create targeted campaigns that deepen engagement and retention.
  • Develop initiatives that reward loyalty, encourage cross-sell and upsell, and build long-term customer relationships.
  • Lead omnichannel marketing efforts ensuring consistency across digital, social, mobile, email, and e-commerce platforms.

Requirements

  • Bachelor’s degree in Marketing, Business, or related field required; MBA or advanced degree preferred.
  • 10+ years of experience in digital marketing, with at least 5 years in a senior leadership role.
  • Proven success leading large-scale performance marketing and loyalty programs, ideally in consumer products, e-commerce, or tech.
  • Strong understanding of the Americas market, including regional consumer trends and competitive dynamics.
  • Deep expertise in digital performance marketing (Paid Search, Paid Social, Display, SEO, Affiliate).
  • Deep expertise in marketing analytics, CRM, and data management platforms (e.g., Google Analytics, Salesforce, Marketo).
  • Strategic thinker with a strong analytical mindset and a passion for performance measurement.
  • Inspirational leader capable of developing and motivating high-performing teams.
  • Excellent communication and cross-functional collaboration skills.
  • Results-driven, innovative, and adept at managing complexity in a fast-paced environment.
SharkNinja logo

SharkNinja

SharkNinja is a global product design and technology company that creates 5-star rated lifestyle solutions through innovative products for consumers around the world. Known for its two billion-dollar brands, Shark and Ninja, SharkNinja has a proven track record of establishing leadership positions by disrupting numerous household product categories, including Cleaning, Cooking, Food Preparation and Other, which includes Home Environment and Beauty.

Founded in 1994
Needham Heights, Massachusetts, USA
3.8K employees (726 in marketing)