Responsibilities

• Serve as the primary point of contact and trusted advisor for assigned law firm clients.
• Build long-term client relationships through proactive communication and strategic guidance.
• Schedule, lead, and document recurring client strategy meetings.
• Analyze website performance and digital marketing data.
• Review SEO, Google Ads (PPC), social media, website performance, local search, and Google Analytics 4 (GA4).
• Translate marketing data into clear, actionable business recommendations.
• Coordinate with SEO, PPC, Social Media, Content, Web Development, and Leadership teams to execute client strategies.
• Manage project timelines and ensure client deliverables remain on schedule.
• Proactively identify and resolve client concerns before they become issues.
• Drive long-term client retention through exceptional service.

Requirements

• A minimum of 5 years of Account Management, Client Success, or Client Services experience.
• A minimum of 5 years of digital marketing experience.
• Experience managing multiple client relationships simultaneously.
• Experience presenting marketing performance reports directly to clients.
• A deep understanding of SEO, Google Ads (PPC), Google Business Profile, social media marketing, website performance, and Google Analytics 4 (GA4).
• Excellent written, verbal, and presentation skills.
• The ability to thrive in a fast-paced, fully remote agency environment.

Preferred

• Bachelor's Degree Is Preferred But Not Required.

Benefits

• Competitive compensation
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid Time Off (PTO)
• Paid holidays
• Paid sick time
• Performance-based bonus opportunities
• Fully remote work environment