Responsibilities

• Act as the primary functional advisor to Finance, Supply Chain, and operational stakeholders.
• Lead requirements discovery, solution workshops, and design reviews.
• Translate business needs into functional design documents, user stories, and acceptance criteria.
• Provide guidance on D365 best practices.
• Own functional design and configuration across D365 F&O modules – Finance, Supply Chain, Project Management and Accounting.
• Configure D365 to support business processes while minimizing customizations.
• Define functional specifications for extensions, integrations, workflows, and reports.
• Collaborate with developers and partners to ensure functional intent is met.
• Provide senior-level functional support, including issue triage, root cause analysis, and resolution.
• Act as an escalation point for complex or high-impact production issues.

Requirements

• 10+ years of ERP Business / Functional Analyst experience.
• Strong hands-on experience with D365 Finance & Operations.
• Proven experience leading upgrades, testing, and UAT for enterprise ERP systems.
• Experience providing production support in a live ERP environment.
• Strong stakeholder management and communication skills.

Benefits

• EVERSANA is committed to providing competitive salaries and benefits for all employees.