Senior Content Strategist

Durango, CO (Remote)

$70K/yr – $80K/yrSenior Level5+ years expFull time

Posted 4 months ago

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Job Summary

Drive end-to-end brand evolution and cross-channel content strategy for Rocky Mountain Chocolate Factory.

  • Own brand consolidation work across brand guides, editorial tone, and franchise alignment.
  • Must-have: 5+ years in content strategy or marketing with multi-channel experience.
  • Standout: Experience building brand guidelines and supporting franchise systems.

Job Description

Responsibilities

  • Finalize Brand Evolution: Review current materials and conduct discovery to establish our industry positioning and finalize our editorial tone.
  • Master Documentation: Build and maintain comprehensive Brand Guides, including an editorial "style book" with samples and a specific guide for our franchise partners.
  • Strategic Roadmap: Work with the Marketing Director to translate business goals into a cohesive content roadmap across digital, social, retail, and print channels.
  • Digital & E-commerce: Realign rmcf.com page content, product descriptions, and collection stories to support the new brand message.
  • Retail & Print: Ensure a seamless experience between online and physical stores by aligning store signage, shelf-talkers, and printed collateral.
  • Internal Portals: Oversee content for the Franchisee Portal and our Fundraising platform to ensure brand alignment at every touchpoint.
  • Multi-Channel Campaigns: Lead ideation for social media and ad campaigns, ensuring every post or seasonal catalog feels authentically "RMCF".
  • Email Strategy: Manage diverse email streams for general consumers, potential franchisees, and existing franchise partners.
  • Scripting & Support: Develop written and verbal scripts to help franchisees deliver a consistent brand experience during customer interactions.”
Rocky Mountain Chocolate Factory logo

Rocky Mountain Chocolate Factory

4.0 Glassdoor

Rocky Mountain Chocolate Factory is a retail franchisor and manufacturer of premium confections.The Company is based in the charming old-west town of Durango located on the western slope of the Rocky Mountains, in southwestern Colorado. From its 53,000 square foot plant, the Company offers a franchise business opportunity in premium retail selling handcrafted caramel apples and classic confections and chocolates. It manufactures an extensive line of premium chocolate candies and other confectionery products to supply its many franchise locations, delivered fresh by its fleet of refrigerated trucks.The chocolate factory produces approximately 300 chocolate candies and other confectionery products, using proprietary recipes developed primarily by its master candy maker. These products include many varieties of clusters, caramels, creams, meltaways, truffles and molded chocolates. Individual stores prepare a variety of caramel and candy apples, fudge, chocolate items and confections in full view of the customer using traditional cooking utensils such as copper kettles on gas-fired stoves and marble slab cooling tables.

Founded in 1981
Durango, Colorado, USA
637 employees
66% recommend to a friend
89% CEO approval

Traffic Signals

Monthly Visitors
62.3K
Traffic Source Mix
Search
56.8%
Direct
33.7%
Referral
7.2%
Social
1.1%
Paid
1.1%

Headcount Trend

Current headcount: ~639

Funding

Total Funding
$10.9M
Last Raise
$2.7M
Post IPO Equity, 3 months ago

Funding History

  • Dec 2025
    Post IPO Equity • $2.7M
  • Oct 2024
    Post IPO Debt • $6M
  • Aug 2024
    Post IPO Equity • $2.2M

Recent News