Responsibilities

• Develop and execute content strategies across channels to support nCino Solution Line objectives.
• Collaborate effectively with marketing, product, and design teams to align content with project goals, demonstrating ability to guide and mentor colleagues while working on team-oriented projects.
• Conduct content audits, gap analyses, and user research to inform tactical and strategic decisions, applying established understanding of nCino Business/Solution Lines to content development.
• Analyze content performance data to optimize strategies and measure impact, with decisions at this level potentially affecting multiple releases or campaign cycles.
• Create and maintain content guidelines, tone of voice, and editorial standards that contribute to operationally significant work for functional teams and ensure consistent brand messaging.
• Partner with content creators, editors, and vendors to ensure quality output, providing technical input on content decisions.
• Stay informed on content trends, SEO practices, and emerging technologies to contribute innovative approaches and maintain content effectiveness across channels.
• Execute content projects independently with general instructions on new assignments, requiring minimal supervision for day-to-day content strategy work.

Requirements

• Undergraduate degree and 5+ years of related professional experience
• Ability to create and execute successful content initiatives across multiple platforms
• Strong knowledge of UX writing, SEO, and content lifecycle management
• Exceptional writing, editing, and storytelling skills.
• Experience with content management systems (CMS), analytics tools, and project management platforms.
• Excellent communication and leadership skills.

Preferred

• Advanced degree