Responsibilities

• Act as the primary day-to-day contact for external partners within our client’s ecosystem.
• Build trusted relationships, guiding partners on how to best leverage their existing content for digital and social platforms.
• Translate partner needs into clear briefs, aligning expectations, timelines, and deliverables.
• Evaluate partner-provided content to determine its quality, completeness, and suitability for developing high-performing, platform-ready assets.
• Ensure a seamless and professional partner experience across all touchpoints.
• Lead the end-to-end production process from intake through delivery, transforming existing content into platform-native assets.
• Collaborate closely with internal creative, editing, and production teams to execute against briefs.
• Balance multiple projects simultaneously while maintaining high standards and meeting deadlines.
• Identify opportunities to streamline workflows and improve efficiency across the content lifecycle.
• Leverage AI tools and automation to scale production, reduce turnaround times, and enhance output quality.

Requirements

• 5–8+ years of experience in content production, creative operations, or integrated production within an agency or similar environment.
• Strong client-facing experience with proven ability to manage multiple stakeholders and build lasting relationships.
• Deep understanding of digital and social content, including platform nuances and best practices.
• Hands-on production experience across video, digital, and multi-channel content.
• Experience working with or integrating AI tools into creative or production workflows.
• Exceptional organizational and project management skills, with the ability to juggle multiple priorities.
• Strong communication skills, with the ability to translate between creative teams and non-creative stakeholders.
• A proactive, solutions-oriented mindset with a focus on continuous improvement.

Preferred

• Experience working with large tech clients or within scaled partner ecosystems.
• Passion for innovation in content production, especially leveraging AI and automation.
• Ability to bring structure to ambiguity and build processes from the ground up.
• A sharp eye for content quality combined with a strong operational mindset.

Benefits

• Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
• Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)