Responsibilities

• Lead concept development and creative direction across projects and accounts.
• Develop innovative ideas and proposals that drive growth and new business.
• Partner cross‑functionally with strategy, technology, and production teams to deliver strong client outcomes.
• Manage project scope, timelines, budgets, and resources to ensure on‑time, high‑quality delivery.
• Build, lead, and mentor a multidisciplinary creative team, providing ongoing feedback and development.
• Translate business and marketing strategies into effective experience and design solutions.
• Champion creative excellence, quality standards, and continuous improvement across all deliverables.
• Communicate creative ideas and strategies clearly to clients, stakeholders, and senior leadership.

Requirements

• 4+ years’ experience working in a digital agency.
• Experience leading a team of designers, production specialists, and writers to creative excellence.
• Strong portfolio of digital design and art direction work.
• Experience meeting clients and presenting your work.
• Ability to think creatively and justify concepts to clients and team members.
• Experience with strategic brainstorming, creative brief development, and creative execution.
• Experience using Figma for design and prototyping.
• Significant understanding of working within, and adding to, an existing Design System.
• Working knowledge of the latest versions of Adobe Creative Cloud platforms including: Photoshop, Lightroom and Illustrator.
• Comfortable using Microsoft Suite, including PowerPoint.
• Level 2 Security Clearance eligibility and being a U.S. citizen or permanent resident (Green Card holder).

Preferred

• Motion design, rapid prototyping, and vibe coding experience are all a plus.
• Collaboration with an inter-agency team is an asset.

Benefits

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, personal/sick days, and flex days
• Access to online services for families and new parents
• Early Dismissal Fridays (off at 3:00 PM local time every Friday)
• 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts