Senior Account Manager at Something Special Studios | New York, USA

Something Special Studios

Senior Account Manager

New York, USA (On-site)

Salary Not AvailableSenior Level8+ years expFull time

Posted 4 months ago

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Job Summary

Lead day-to-day account management across multiple client projects, owning timelines, budgets, and cross-functional delivery to meet client goals.

Own day-to-day account leadership and client relationships on multiple projects.
Must-have: 6-8+ years in agency account management with independent, client-facing experience.
Standout: Experience leading cross-functional teams and client growth opportunities.

Job Description

Responsibilities

Serve as the day-to-day lead on multiple client accounts, managing timelines, deliverables, and client expectations.
Run accounts autonomously, taking full ownership of project outcomes and client relationships.
Develop agency staffing plans and project schedules, setting the project team up for successful delivery.
Develop SOWs that align with client goals and agency strategy for assigned projects.
Own the management of internal workflows, collaborating closely with cross-functional teams (strategy, creative, production) to meet key milestones and ensure seamless project execution.
Identify priorities and task assignments for internal teams.
Manage budgets, monitor performance, and provide regular reporting to clients and leadership.
Own project communication, providing clients and internal teams with clear and concise recaps, including any feedback, next steps, and key decisions..
Represent the agency in client meetings, presenting confidently and professionally.
Provide joint account and project management on medium to large-scale projects.

Requirements

6-8+ years in agency account management or client services.
Demonstrated ability to manage accounts independently with minimal supervision.
Strong project management, organizational, and problem-solving skills.
Excellent client-facing communication and relationship-building abilities.
Comfortable handling multiple projects simultaneously and delivering under tight deadlines.
Experience with budget management and reporting.
Ability to lead internal teams and influence client decisions confidently.

Something Special Studios

Something Special Studios is a creative studio with offices in New York and Los Angeles.Flexing across physical and digital, we offer Strategy, Creative, and Production services to forward-thinking people and brands.As a studio, we challenge ourselves to make work that is meaningful, unexpected, and genuinely exciting. We do this through distinct storytelling, artful design, and an authentic approach to connecting with culture and community — all in an effort to inspire ourselves, our clients, and the world around us to think a bit differently.

Founded in 2019

New York, New York, USA

32 employees (22 in marketing)

www.somethingspecialstudios.com