Senior Account Manager (Pharma & Trade Shows) at Jack Morton Worldwide | Addison, IL

Jack Morton Worldwide

Senior Account Manager (Pharma & Trade Shows)

Addison, IL (On-site)

Salary Not AvailableSenior Level4+ years expFull time

Posted 3 months ago

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Job Summary

Drive end-to-end experiential programs for pharma/healthcare clients, leading strategy, delivery, and financial governance.

Own client relationships and strategic guidance across trade shows, live events, and hybrid experiences.
Must-have: 4–7+ years managing complex experiential or trade show programs in pharma/healthcare.
Standout: Cross-functional leadership across Creative, Production, Field Services, and finance with budget accountability.

Job Description

Responsibilities

Client Leadership & Strategic Guidance - Act as the primary liaison for key pharma and healthcare clients, ensuring their goals are fully understood and met.
Provide strategic counsel on programs, helping clients translate objectives into impactful experiential solutions.
Build strong, collaborative relationships that foster trust, loyalty, and long-term account growth.
Participate in client planning sessions, status meetings, and post-event debriefs to ensure alignment and continuous improvement.
Program Oversight & Delivery - Manage the end-to-end delivery of trade shows, live events, and hybrid experiences.
Coordinate with internal teams—Creative, Production, Field Services—and external vendors to ensure every detail is executed seamlessly.
Keep projects on track by monitoring timelines, budgets, and deliverables.
Serve as the problem-solving point of contact during live events to address challenges quickly and effectively.
Financial Management & Accountability - Oversee program budgets and track financial performance to meet targets.
Partner with Estimating and Finance teams to ensure accurate quoting, billing, and reconciliation.

Requirements

Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience)
4–7+ years managing complex experiential or trade show programs, ideally within pharmaceutical or healthcare marketing
Demonstrated success leading client relationships and delivering measurable results
Strong organizational, communication, and problem-solving skills
Comfort using Microsoft Office and project management tools

Nice to Have

Experience managing large-scale, multi-location programs
Familiarity with digital or hybrid event production
Proven success delivering results for pharmaceutical or healthcare clients
Previous agency experience with cross-functional team leadership
Regulatory understanding supporting pharmaceutical or healthcare clients

Jack Morton Worldwide

We’re a global agency focused on building experience brands. We’re best known for event & experiential marketing, integrated campaigns, digital & content marketing, sponsorship marketing and employee engagement. We also have special expertise with experiential technology, trade shows & exhibits, healthcare experiences and broadcast design. Yep, we’re multi-channel, multi-discipline and just plain multi-talented. Jack Morton is part of the Interpublic Group of Companies, Inc. (NYSE: IPG). Follow us on:• Instagram: https://www.instagram.com/jackmorton/• Facebook: http://www.facebook.com/jackmortonworldwide• Twitter: http://twitter.com/jackmortonCulture & careers:http://www.jackmorton.com/culture-careers

Founded in 1939

Boston, Massachusetts, USA

1.1K employees (468 in marketing)

www.jackmorton.com