Responsibilities

• Serve as the main point of contact and client channel lead clients, while supporting the larger team across various projects
• Revenue & retention responsibilities for managed accounts
• Participate in onboardings, renewal calls, and other important client communications
• Drive overall account strategy, forecasting, and planning
• Analyze performance data and KPIs
• Develop weekly client meeting content to track progress toward client goals
• Maintain excellent standards and quality of service
• Think creatively to develop innovative tactics and strategies that drive results
• Contribute to projects, process changes, and roll-outs
• Assist with trainings on new features and services

Requirements

• 2-3+ years of direct paid social client management including Meta and TikTok advertising strategy development, execution & client relationship management
• Experience analyzing backend sales data to drive business outcomes
• Passion for crunching numbers, analyzing data in Google Analytics, Facebook Business Manager, and navigating Excel spreadsheets
• You are a communication guru when presenting digital marketing strategy to executive audiences
• You frequently find yourself stepping into leadership roles and want those around you to succeed
• Not afraid to get in the weeds, but still able to see the trees, forest, and ecosystem
• ‘Driven’ and ‘Innovative’ are attributes commonly associated with you
• 4-year college degree or equivalent work experience

Preferred

• An expert in Google Analytics and Pixel integrations
• Experience in creative reporting platforms such as Motion
• Directly managed paid social budgets of $100,000+ in monthly ad spend

Benefits

• Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
• Authentic commitment to DEI efforts and sustainable growth.