Senior Account Manager, Marketing Operations

New York City, NY (Remote)

Salary Not AvailableSenior Level2+ years expPart time

Posted 6 weeks ago

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Job Summary

Own paid media operations for a multi-client portfolio and turn data into action through tight client communication, pre/post launch QA, and recurring performance storytelling.

  • Growth Governance: set up structure, tagging, and tracking plans across Meta, Google, LinkedIn and other relevant channels.
  • Client Partnership: lead calls, translate metrics into recommended next steps, and manage expectations on timelines and budgets.
  • Ops & Reporting: maintain playbooks, dashboards, and clean data for full-funnel attribution and insight-led optimization.

Job Description

Responsibilities

  • Own paid media strategy and marketing operations for a portfolio of clients, ensuring campaigns align with business goals, KPIs, and revenue targets.
  • Serve as the primary day-to-day client contact, maintaining trust through responsiveness, clarity, and proactive communication.
  • Prepare for and lead recurring client calls (agendas, decks, follow-ups, action items), translating performance data into clear recommendations and next steps.
  • Set and manage expectations on timelines, deliverables, budgets, tests, and operational changes (e.g., tracking updates, platform migrations).
  • Build, launch, and optimize campaigns across key channels (e.g., Meta, Google, LinkedIn; plus others such as TikTok, Reddit, Microsoft Ads where relevant).
  • Manage budgets, pacing, and bid strategy to hit efficiency and volume targets while staying aligned with client expectations.
  • Develop and test audience strategies, creative variants, and landing page hypotheses, and turn learnings into repeatable playbooks.
  • Partner with internal media specialists and creative teams to brief, traffic, and QA assets needed to execute campaigns.
  • Own marketing operations standards for your accounts: campaign structure, naming conventions, UTM frameworks, and documentation.
  • Hands-on experience with tagging and measurement tools (e.g., pixels, tag managers, and analytics platforms) and the ability to design tracking plans that support full-funnel reporting and attribution.
The Matchbox logo

The Matchbox

The Matchbox is your one integrated growth partner for brand, marketing, and revenue operations. We architect brands that command attention, digital experiences that drive conversion, and campaigns that deliver measurable ROI. Our capabilities span creative execution (identity, web development, content strategy), performance marketing (paid media, SEO, attribution), and technical infrastructure (CRM implementation, marketing automation, data integration).From brand launch to revenue optimization, we engineer every touchpoint for growth.

Founded in 2022
New York, New York, USA
11 employees (4 in marketing)

Traffic Signals

Monthly Visitors
1.2K
Monthly Google Ads Budget
$43
Traffic Source Mix
Search
8%
Direct
65.6%
Referral
17.3%
Social
8%
Paid
1.1%

Headcount Trend

Current headcount: ~11

Marketing Team

Marketing Team Size
3 (27% of company)
Median Career Experience
7 years
Median Tenure
2.6 years