Client Service Start with ‘Yes': Balance optimism with practicality to propose feasible solutions Spidey Senses in Tune: Demonstrate the ability to anticipate client concerns and mitigate risks effectively No Ego, No B.S.: Model humility by prioritizing solutions and results over personal credit Trust & Transparency: Build deeper client trust by delivering on promises and addressing issues directly and professionally Sense of Humor & Short Memory: Encourage positivity within the team by managing setbacks with grace and humor Spirit of Partnership: Strengthen relationships by taking ownership of client needs and exceeding expectations Account & Team Management Support Brand & Business Expertise: Demonstrate a strong understanding of client goals across PR, influencer, and social disciplines, contributing actionable ideas to campaigns Time & Budget Tracking: Oversee some parts of a campaign budgets and timelines, anticipating challenges and proactively addressing them Workflow Management: Lead cross-functional workflows for integrated campaigns, ensuring seamless execution and delivery Staffing: Ensure all time entered accurately via Harvest and flag if going under or over hours. Employee Development: Lead by example, offering mentorship and coaching across junior levels while contributing to performance evaluations Effective Communication Client Communication (Emails/Status Calls): Serve as a point of contact for clients on key projects, confidently managing discussions during status calls and meetings Written Materials: Ensure all written deliverables, such as media materials and campaign updates, are polished and meet client expectations Deck Development: Contribute to the creation of decks, providing strategic input and ensuring alignment with client objectives Presentation Skills: Lead presentations for mid-level campaigns or projects, delivering clear, engaging, and actionable insights Strategic Planning Channel Audits (Earned, Social, Influencer): Lead channel audits, synthesizing data into comprehensive insights and presenting findings to clients? (note: as written in description)