Senior Account Director at Omnicom Health | Williamsburg, VA

Senior Account Director

Williamsburg, VA (Hybrid)

Salary Not AvailableSenior Level5+ years expFull time

Posted 1 month ago

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Job Summary

Own strategic client stewardship and executive relationships to guide patient-focused campaigns and drive growth for pharma accounts.

Grow client partnerships by aligning strategy with client objectives, delivering above-expectation strategic recommendations and tactics.
Lead business development and agency partnerships to win new work and expand the patient-focused portfolio.
Oversee account teams, forecast milestones, manage SOWs and billing, and support travel up to 30%.

Job Description

Responsibilities

The Senior Account Director is the “face” of Snow to the client. They serve as an agency leader, strategically guiding clients to achieve their communication and business objectives, fostering brand growth through deep category knowledge, strategic marketing acumen, value-added relationships, and a genuine passion for patients.
Develops and maintains meaningful client relationships at all levels to ensure strategic recommendations and tactical deliverables surpass client expectations; initiates ongoing communication with clients to manage and align expectations, ensure staffing resources and performance expectations are met, and provide strategic counsel.
Drives strategic efforts that solve clients’ business and communications problems; proposes ideas and strategies to capitalize on new opportunities and influence decision making; develops expertise for innovation and strategic counsel within the patient community.
Drives a business-building orientation on account teams, secures organic growth opportunities, actively pursues and engages prospective clients to acquire new business, and builds agency partnership opportunities.
Effectively works with management to strategize approaches to meet forecasting targets; communicates milestones to teams and updates to management; ensures billing logistics are handled in a timely fashion; works with management through the SOW development process
Mentor and support employee-engagement opportunities and foster cross-discipline relationships to improve culture, resources, talent development, and marketplace position; set clear performance expectations; deliver on employee value proposition; leverages talent programs and initiatives
Conducts regular meetings with the Account Team; maintains close contact with all team members; provides support, guidance, and resources; manages product strategy and ensures tactical implementation; develops internal processes and procedures for best practices; prepares for and attends strategic planning meetings with clients; develops SOWs with management; ensures up to 30% travel; may perform additional duties as needed

Requirements

5+ years of pharma or healthcare advertising; Experience working with patients preferred
Bachelor's degree from a four-year college or university and three to five years of related experience and/or training preferred
Valid driver’s license
In some instances, a passport may be necessary
Knowledge, Skills, and Abilities: Strong communication/presentation skills; Significant background in pharmaceutical advertising Account Services; Ability to craft presentations (new business, creative, tactical, strategy, selling, etc.); Ability to lead a team; Proficient in Microsoft PowerPoint, Excel, and Word

Nice to Have

Entrepreneurial skill at organically building business
Management experience
Strong mentoring and coaching skills
Proficient in Microsoft PowerPoint, Excel, and Word

Omnicom Health

The next big thing in health starts here—where bold ideas, deep expertise, and powerful partnerships converge.At Omnicom Health, we’re the world’s largest, most multi-specialty healthcare communications network—uniting leading agencies across every stage of the healthcare journey, from discovery to access, awareness to action. Each brings distinct strengths. But when we work together, we unlock transformative technology, data-driven insights, and smarter, faster ways to drive better outcomes for all.We don’t just respond to change—we drive it. With a shared purpose and unmatched capabilities, we’re shaping a healthier, more connected world. Let’s build what’s next—together.

Founded in 2016

New York, New York, USA

3.7K employees (1,047 in marketing)

www.omnicomhealthgroup.com