Retail Brand Representative

Sugar Land, TX (On-site)

Salary Not AvailableEntry LevelPart time

Posted 6 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the in-store education and customer engagement for tech products, driving immediate conversions and long term relationships through demos, cross-sell opportunities, and frontline training.

  • In-Store Education & Demos: train staff, demonstrate features, and run live demos to move buyers through the funnel.
  • Channel & Brand Execution: build ties with store leadership and merch teams, promote bundles, and highlight complementary products.
  • Market & Competitive Intelligence: collect customer feedback, track trends, and feed insights to positioning and training.

Job Description

Responsibilities

  • Engage customers in a friendly, professional, and energetic manner.
  • Identify customer needs and recommend appropriate computing solutions.
  • Demonstrate product features, benefits, and real-world use cases.
  • Assist customers in making informed purchasing decisions.
  • Promote a complete solution approach by identifying complementary products and services.
  • Deliver exceptional customer service that enhances the overall shopping experience.
  • Train and educate retail associates on key product features, benefits, and selling strategies.
  • Conduct informal coaching sessions, product demonstrations, and training events.
  • Build strong relationships with store leadership and sales associates.
  • Serve as a trusted resource for product knowledge and competitive positioning.

Requirements

  • Interest in technology and computing products.
  • Strong communication and presentation skills.
  • Ability to build relationships with customers, retail associates, and store leadership.
  • Self-motivated with the ability to work independently.
  • Comfortable speaking to groups and conducting product training sessions.
  • Reliable transportation and ability to travel locally between store locations if required.

Preferred

  • Previous retail, sales, customer service, or brand ambassador experience preferred.
Mosaic North America logo

Mosaic North America

3.9 Glassdoor

Mosaic is a North American integrated marketing agency that builds brands in dimension. Depending on clients’ needs and based on data-led insights, Mosaic pulls in the right capability experts at the right time to create connected brand experiences across the right touchpoints. By being able to quickly tap into different in-house specialists across omnichannel commerce, experiential marketing, content development, brand design, performance media and measurement & analytics, Mosaic is distinctly able to create ideas that make an impact in culture and drive results at the same time. With a 30-year history, Mosaic North America has hubs in Chicago, Dallas, and Toronto, augmented with experts in locations across North America; all connected to our parent company Acosta Group, offering full reach across the nation. Mosaic est une agence nord-américaine de marketing intégré qui bâtit des marques multidimensionnelles. En fonction des besoins de ses clients et sur la base de données, Mosaic fait appel aux bons experts au bon moment pour créer des expériences de marque connectées à travers les bons points de contact. En pouvant rapidement faire appel à différents spécialistes internes dans les domaines du commerce omnicanal, du marketing expérientiel, du développement de contenu, de la conception de marque, des médias de performance et de la mesure et de l'analyse, Mosaic est en mesure de créer des idées qui ont un impact sur la culture et conduisent à des résultats en même temps. Forte de ses 30 ans d'existence, Mosaic Amérique du Nord dispose de centres à Chicago, Dallas et Toronto, auxquels s'ajoutent des experts dans toute l'Amérique du Nord, tous reliés à notre société mère Acosta Group, ce qui nous permet d'être présents dans tout le pays.

Founded in 1986
Toronto, Ontario, CAN
3K employees (521 in marketing)
74% recommend to a friend
77% CEO approval

Traffic Signals

Monthly Visitors
34.7K
Monthly Google Ads Budget
$1.1K
Traffic Source Mix
Search
39.9%
Direct
47.3%
Referral
7.6%
Social
3.6%
Paid
1.4%

Headcount Trend

Current headcount: ~3K

Marketing Team

Marketing Team Size
440 (14% of company)
Marketing Roles Posted (Last 30 Days)
15