Responsibilities

• Familiarize yourself with the company’s mission, vision, and goals.
• Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies.
• Educating customers, retailers, and distributors about our products.
• Building rapport with customers and vendors.
• Monitoring customer feedback and escalating complaints to the marketing department.
• Tracking customer preferences, metrics, and media campaigns.
• Representing the company at product launches, events, and trade shows.
• Brainstorming ideas and participating in training and workshops.
• Maintaining a positive image of the brand at all times

Requirements

• Prior experience in a customer service environment
• Excellent verbal and written communication skills
• Friendly, approachable, and outgoing personality
• Working knowledge of social media platforms and tools
• Adaptable with the ability to prioritize tasks
• Ability to travel

Preferred

• Previous experience as a brand ambassador or similar role is strongly desired and knowledge of sales and marketing principles

Benefits

• Access to paid training classes to develop your professional skill sets
• A dynamic social program filled with can’t-miss team events, parties, and activities, including an annual bonus
• Monthly opportunities for performance-based non-monetary rewards, such as luxury vacations, high-end electronics, gift cards, and tickets to concerts and sporting events