ReStore Assistant Manager - E-Commerce & Marketing

Phoenix, AZ (Unknown)

$40K/yr – $50K/yrManager3+ years expFull time

Posted 10 days ago

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Job Summary

Own and drive the online store operations for the ReStore, overseeing item setup, listing optimization, volunteer coordination, and cross-channel marketing to boost sales and customer engagement.

  • Oversee online item setup and listings
  • Lead volunteer program and related campaigns

Job Description

Responsibilities

  • Execute online item setup including categorization, imagery, pricing, collections, and inventory availability.
  • Identify, research, clean, test, photograph, and list an average of 25-30 items daily.
  • Maintain accurate online product information and marketplace compliance.
  • Pack and ship orders, process refunds, markdowns, and customer inquiries.
  • Source merchandise from ReStore locations, corporate donations, and other approved channels.
  • Recruit, schedule, coordinate, recognize, and supervise volunteers.
  • Develop strategies and utilize analytics to increase online sales and customer experience.
  • Coordinate ReStore advertising across print, digital, social media, email, and broadcast channels.
  • Manage ReStore social media content, engagement, and advertising.
  • Create and distribute weekly ReStore E-newsletters.

Requirements

  • Ability to supervise volunteers and work independently.
  • Knowledge of e-commerce platforms, online merchandising, and pricing research.
  • Adobe Creative Suite and/or Canva proficiency.
  • WordPress or similar CMS preferred.
  • Constant Contact or similar email marketing platform.
  • Microsoft Office proficiency.
  • Strong analytical, organizational, communication, customer service, and strategic thinking skills.
  • Ability to work with limited resources and manage multiple priorities.
  • Ability to serve as a Brand Ambassador for Habitat for Humanity Central Arizona.
  • Bachelor's degree preferred.

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