Responsibilities

• Lead research initiatives that support communications, outreach, stakeholder engagement, and organizational priorities.
• Design and execute qualitative, quantitative, and mixed-methods research projects that generate actionable insights and support strategic decision-making.
• Analyze stakeholder behaviors, audience needs, sentiment trends, engagement patterns, and perception drivers across multiple channels and stakeholder groups.
• Conduct segmentation analysis to identify priority audiences, engagement opportunities, and communications strategies tailored to stakeholder needs.
• Develop research-backed recommendations that strengthen communications planning, stakeholder engagement, behavior-change initiatives, and organizational effectiveness.
• Produce reports, dashboards, visualizations, briefings, and executive summaries that communicate findings clearly and effectively.
• Collaborate with communications, stakeholder engagement, UX, analytics, policy, and program teams to ensure research findings inform planning and execution.
• Support stakeholder journey mapping, persona development, audience intelligence efforts, and engagement measurement initiatives.
• Manage research methodologies, data collection approaches, survey instruments, discussion guides, and analytical frameworks.
• Maintain research documentation, metadata structures, taxonomies, datasets, and reporting standards to ensure consistency and quality.

Requirements

• Degree or relevant experience in Communications, Marketing, Behavioral Science, Sociology, Public Relations, Public Affairs, Analytics, Research, or a related field preferred.
• Ability to obtain and maintain a U.S. Government security clearance, as required by the position.
• Experience conducting qualitative, quantitative, or mixed-methods research within communications, stakeholder engagement, behavioral science, market research, public affairs, or related environments.
• Strong understanding of audience research, stakeholder analysis, behavioral science, segmentation methodologies, and communications effectiveness measurement.
• Experience designing research approaches, developing data collection tools, and translating findings into strategic recommendations.
• Experience utilizing AI-assisted research, media monitoring, social listening, or audience intelligence tools to support analysis and strategic recommendations.
• Curiosity in technology landscape and how AI is changing communications.
• Strong analytical and critical-thinking skills with the ability to identify trends, opportunities, risks, and actionable insights.
• Experience developing reports, dashboards, visualizations, executive briefings, and stakeholder-facing research products.
• Excellent written, verbal, and presentation skills.

Benefits

• 12 weeks’ full pay for Primary Carers and 6 weeks for Secondary Carers (after one year of service; return requirements apply for subsequent leave)
• Applies to birth, adoption, and surrogacy
• Up to 10 days’ paid fertility leave per year (5 per cycle)
• 2 days’ paid leave for new grandparents
• $2,500 annual interest-free parental loan
• $6,000 interest-free fertility treatment loan Healthcare & wellbeing
• Choice of three medical plans (HSA at $0 cost; EPO 75% employer funded; PPO 65% employer funded)
• 70% employer-funded dental and vision coverage
• Generous paid time off, sick leave, and company holidays, including an office closure between Christmas & New Year's
• Gym membership reimbursement and/or Wellhub subscription