Research Director, Marketing Audience Insights

New York City, NY (On-site)

$160K/yr – $180K/yrDirector/Executive10+ years expFull time

Posted 2 months ago

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Job Summary

Own end-to-end brand research that informs messages, campaigns, and media decisions, turning complex findings into executive-ready guidance for creative and earned-media strategy.

  • Lead end-to-end research programs from briefs to reports to influence brand messaging and campaign decisions.
  • Design and execute diverse methods (concept testing, brand tracking, message testing) to evolve strategy and creative approaches.
  • Translate insights into concise, actionable recommendations for leadership and cross-functional teams.

Job Description

Own end-to-end brand research program, translating complex findings into executive-ready narratives that influence creative, media decisions, and audience understanding across the organization.

  • Lead end-to-end quantitative and qualitative research projects to help develop messages, campaigns, and media strategies shaping brand reputation.
  • Own the end-to-end research process: develop briefs, design screeners and questionnaires, launch surveys and unmoderated studies, analyze and synthesize results, and deliver narratives that directly inform creative and media decisions.
  • Partner with marketers, communications leaders, and newsroom partners to clarify business questions and scope the right methodologies to answer them.
  • Design and implement an array of different research approaches (concept testing, creative evaluation, brand tracking, message testing) to help the brand strategy team evolve their strategy and creative campaign approach.
  • Design and implement a suite of campaign measurement approaches to evaluate the effectiveness of brand marketing, earned media, and PR campaigns. Methodologies include exposed/unexposed media tagging studies, opportunity to see/hear studies, brand tracking, and on-site survey work.
  • Translate complex findings into concise, executive-ready communications (decks, memos, live presentations) that highlight possible effects and recommended actions that influence decisions and enhance audience empathy across the organization.
  • Manage multiple research projects and ad-hoc requests at once, including developing timelines and planning bandwidth to ensure resourcing and on-time delivery.
  • Manage relationships with research and media vendors, including scoping, survey design, analysis plans, quality control, and delivery of reports.
  • Improve how we produce and apply brand and earned marketing insights — identifying gaps, proposing new vendors or methods, and piloting approaches that increase quality, speed, and influence.
  • Brand Strategy & Measurement: Collaborate with internal partners to connect brand research with broader audience, growth, and product insights, bringing an integrated perspective to your work.
  • Journalistic Independence: Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
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    The New York Times

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    The New York Times is powered by the idea that independent, deeply reported journalism fuels a healthy and engaged society. Our reporters, columnists, editors, engineers, designers, data analysts, developers and marketers breathe life into the most important topics of our time and tell stories that might otherwise go untold. Whether bringing new truths to light with our reporting, building innovative products that deliver a best-in-class digital experience, or analyzing data to understand how we can best serve our readers, our people power the world’s top destination for journalism. Working at The Times means envisioning and developing the future of journalism. Bring your passion, perspective and experience and join us as we seek the truth and help people understand the world. Check out our career opportunities (nytco.com/careers) and follow our page to connect with Times employees, journalists and readers.

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