Responsibilities

• Own projects from brief through delivery across always-on social, creator-led work, content programs and integrated campaigns, ensuring work is delivered on time, on budget and within scope
• Build the operating rhythm for social AOR work, managing ongoing content calendars and recurring workstreams alongside reactive opportunities, launches and larger campaign moments
• Develop clear project plans, workbacks, milestones and deliverable matrices across social content, video, stills, creator assets, adaptations and integrated executions
• Serve as the central connector across Account, Strategy, Creative, Production, Creator and Data & Analytics, ensuring briefs, handoffs, reviews, approvals and final delivery happen smoothly
• Lead project kickoffs, status meetings, creative reviews and key checkpoints, making sure decisions, responsibilities, dependencies and next steps are clear
• Manage project scope and financial health, including estimates, budgets, burn tracking and scope changes, in close partnership with Account and Finance
• Partner with Creative Operations to identify project staffing and capacity needs early, flagging conflicts or changing requirements before they impact the work
• Understand the requirements of social delivery — including platform formats, content variations, client and legal approvals, paid and organic needs and fast-turn deadlines — and build them into the project plan
• Identify risks and blockers early, solve problems proactively and continually improve the processes that allow teams to make great work at speed

Requirements

• 4-6 years of project management experience within a creative, social, digital or advertising agency
• Meaningful experience managing social-first or always-on client work; experience working within a Social AOR model is strongly preferred
• An understanding of how social work actually gets made — from content calendars and rapid-turn creative to creators, production, organic and paid deliverables and larger campaign activations
• Strong knowledge of agency workflows across strategy, creative development, production and delivery
• Experience managing multiple concurrent workstreams with different timelines, stakeholders and levels of complexity
• Confidence managing project budgets, scope, estimates and burn, and knowing when to escalate risk
• Excellent communication skills and the ability to create clarity across multidisciplinary teams
• A proactive, solutions-oriented mindset and the ability to stay calm and decisive when priorities change quickly
• Strong attention to detail without losing sight of the bigger picture
• Experience with project management platforms such as Wrike, Asana, Monday.com, Smartsheet or similar

Benefits

• Competitive salary
• 401(k) with up to a 4% company match
• Medical, dental, and vision insurance
• Flexible paid time off
• Paid parental leave
• Culture & wellness Stipend
• Five-week paid sabbatical for employees with five years of service
• Twice monthly team meals
• Pre-tax commuter benefits