Responsibilities

• Publish and manage content across Facebook, Instagram, X, Threads, and LinkedIn
• Perform quality assurance reviews on all content and creative assets before publication
• Maintain and update editorial calendars, publishing schedules, and content trackers
• Support editorial planning and content scheduling across multiple channels
• Manage digital assets, media libraries, and archival processes
• Update team documentation, workflows, and operational resources
• Write, edit, and adapt copy to align with established brand voice and audience needs
• Provide clear and constructive feedback on creative assets and content deliverables
• Support crisis communications and escalation workflows, including monitoring and routing sensitive social media comments
• Coordinate with external vendors, agency partners, and internal stakeholders

Requirements

• 4+ years of social media publishing, content production, or digital content operations experience
• Experience supporting publishing efforts for a large brand, media organization, or social media-focused business
• Deep expertise with Facebook, Instagram, X, Threads, and LinkedIn publishing best practices
• Strong copywriting and editing skills with the ability to write within a defined brand voice
• Strong understanding of current social media trends and platform behaviors
• Experience using AI tools to support content creation, publishing workflows, or operational efficiency
• Familiarity with editorial calendars, asset management systems, and content production processes
• Experience working with project management tools; JIRA experience is preferred
• Ability to manage multiple priorities in a deadline-driven environment
• Exceptional organizational skills and attention to detail

Preferred

• Experience supporting marketing communications initiatives
• Exposure to crisis communications, issue management, or escalation workflows
• Interest in technology infrastructure, data centers, AI infrastructure, or related technical industries
• Experience translating technical subject matter into engaging content for broad audiences
• Ability to operate effectively with limited resources while maintaining high-quality output

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)