Responsibilities

• Go-to-Market Strategy
• Own go-to-market planning and execution for new products, features, integrations, and major product enhancements.
• Partner with Product to understand the roadmap, intended users, customer problems, competitive context, and business objectives behind each release.
• Determine the appropriate launch level, audience, channels, messaging, timeline, and success metrics for each release.
• Build and manage cross-functional launch plans that clearly define deliverables, owners, deadlines, dependencies, and responsibilities.
• Ensure Marketing, Sales, Customer Success, Support, Partnerships, and other internal teams are prepared before launches.
• Balance major product launches with a consistent cadence of feature announcements and adoption campaigns.
• Positioning and Messaging
• Develop clear and differentiated positioning for Stayntouch products, capabilities, and solutions.
• Translate technical features into meaningful customer benefits and practical use cases.

Requirements

• Five or more years of experience in product marketing, preferably within B2B SaaS or hospitality technology.
• Experience leading go-to-market programs for new products, features, or software releases.
• A strong understanding of product positioning, messaging, customer research, competitive intelligence, and sales enablement.
• The ability to understand technical product information and translate it into clear customer value.
• Strong writing, storytelling, presentation, and communication skills.
• Experience collaborating with Product, Sales, Customer Success, Marketing, and executive stakeholders.
• Strong project management skills and the ability to manage multiple launches and priorities at the same time.
• A customer-first mindset and curiosity about how people evaluate, purchase, adopt, and use technology.
• Comfort using data and feedback to measure results and improve future launches.
• Experience conducting customer interviews and turning qualitative insights into actionable messaging.

Preferred

• Experience in hotel operations, hospitality technology, travel technology, or property management systems is preferred.

Benefits

• Medical, Dental & Vision Coverage - Competitive plans with options that fit your needs
• 401(k) with Company Match - We help you invest in your future
• Competitive Compensation + Strong OTE - Rewarding performance in a high-impact role
• Company Paid Life & Disability Insurance - Added peace of mind for life’s what-ifs
• Generous PTO - Because great work requires real rest
• Paid Holidays - Including company-wide days designed to unplug and recharge
• Remote-first work environment with autonomy and trust
• Career growth & development opportunities, from leadership access to cross-functional collaboration
• A mission-driven team reinventing how hotels operate and serve guests