Drive GTM and narrative for observability solutions, turning complex concepts into compelling value stories that resonate with technical and executive audiences.

Responsibilities

• Shape the Narrative: Take ownership of messaging and positioning for our advanced observability solutions, turning technical concepts into compelling stories that resonate with everyone from DevOps engineers to C-suite executives.
• Lead the Strategy: Design and execute comprehensive Go-to-Market (GTM) plans for new observability products, ensuring seamless launches and long-term market adoption.
• Create with Purpose: Develop high-impact content, including technical blogs, webinars, and case studies, that guide our community and provide genuine value to technical audiences.
• Empower Our Teams: Act as a dedicated partner to our Sales and Enablement teams, equipping them with the tools and insights they need to win in a competitive B2B landscape.
• Influence the Future: Collaborate deeply with Product Management and Engineering to share market insights and customer feedback, helping to build the roadmap for the Intelligent Platform Capabilities.
• Drive Results: Use data-driven insights to measure the impact of your initiatives, iterating and refining our approach to boost operational excellence.

Requirements

• B2B Marketing Expertise: 5+ years of experience in product marketing, product management, or sales engineering within a high-growth B2B software environment.
• Expertise in developer tools: Ability to simplify complex technical concepts for a general audience and experience in launching products aimed at developers,
• Strategic Communication: A talent for simplifying complex technical concepts for a general audience and a history of building consensus in fast-paced, evolving environments.
• Cloud-Native Fluency: A deep understanding of the modern software ecosystem, its technologies, and monitoring platform solutions.
• Partnership Mindset: A proven ability to build strong, inclusive relationships across engineering, sales, and executive leadership.
• Market Curiosity: Experience positioning technical products to both the hands-on users and the economic decision-makers who support them.

Preferred

• Direct experience in the Observability, APM, or software development sectors.
• A background in Computer Science, Engineering, or a technical field (or equivalent practical experience).
• Advanced experience (8+ years) in technical pre-sales, consulting, or product management.
• Familiarity with open source monitoring technologies.

Benefits

• New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.