Product Manager, AI Marketing

USA (Hybrid)

$100K/yr - $118K/yr (Est.)Mid Level3+ years expFull time

Posted 3 months ago

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Job Summary

Drive the product vision and roadmap for Toast’s Marketing Agent, coordinating cross-functional teams to boost merchant outcomes.

  • Must-have: 3+ years in product management for data/marketing platforms.
  • Standout: AI and marketing-technology leadership to shape merchant results.

Job Description

Responsibilities

  • Define and execute the vision, strategy, and roadmap for Toast’s Marketing Agent platform, ensuring alignment with company goals and customer needs
  • Lead the integration of the Marketing Agent with Toast’s broader IQ Platform to deliver personalized, impactful customer experiences
  • Identify and explore new features and skills that enhance restaurant engagement and reach, guided by data and automation
  • Collaborate with engineering, design, data science, marketing, customer success, and sales teams to develop innovative, high-impact features
  • Conduct customer interviews, testing, and analytics to maintain deep customer empathy and ensure product relevance
  • Advocate for data quality, privacy, and regulatory compliance to uphold customer trust and industry standards
  • Act as a thought leader on the applications of AI, marketing technology, and data-driven strategies to improve merchant outcomes
  • Monitor industry trends and competitive landscape to inform product development and innovation

Requirements

  • 3+ years of product management experience, preferably with complex data, marketing, or demand generation products
  • Entrepreneurial mindset with the ability to thrive in a fast-paced environment
  • Proven track record of driving commercial success across multiple monetization strategies
  • Experience building scalable platforms and products, ideally SaaS, data platforms, or marketing automation tools
  • Strong analytical skills with the ability to translate data into actionable insights and customer outcomes
  • Excellent communication and stakeholder management skills
  • Deep understanding of AI, data privacy, and compliance standards
  • Ability to lead cross-functional teams and foster a collaborative working environment
  • Experience in the hospitality or restaurant industry is a plus

Benefits

  • Comprehensive health, dental, and vision insurance plans
  • Flexible work arrangements supporting hybrid or remote work
  • Generous paid time off and holidays
  • Professional development opportunities and ongoing training
  • Employee wellness programs and support resources
  • Inclusive and collaborative company culture that values diversity
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Sundayy

Switch off. Slow down. Sundayy is the mindfulness based social network designed to be checked just once a week. Sundayy represents spending time away from feeds, thinking deeper about our days, and sharing what matters with the people who matter.

Founded in 2020
1 employees

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