Responsibilities

• Manage product content holistically across all charging products including technical documentation, user guides, support pages, sales collateral, newsletters, release notes, and social media
• Develop technical content for business customers and installers including commissioning guides, installation manuals, specifications, support pages, and release notes
• Create visual mockups using Figma and video content to illustrate product features, installation processes, and user interfaces
• Craft compelling sales collateral and marketing materials for sales teams
• Write and distribute newsletters and create engaging social media content highlighting charging products
• Transform raw technical information from engineering teams into clear, user-focused content
• Collaborate with product managers, engineers, sales teams, and subject matter experts across the organization
• Measure and report the impact of content on business goals
• Create and maintain content calendar aligned with product launches and software releases

Requirements

• A link to a product portfolio is strongly recommended
• 5+ years of experience in product marketing, technical writing, or content management; experience in EV charging or energy industry highly desired
• Exceptional writing ability for both technical and marketing audiences with high proficiency in English grammar, spelling, and punctuation
• Proficiency with Figma for creating visual mockups, diagrams, and graphics
• Experience creating video content and visual storytelling
• Strong attention to detail, organization, and ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office suite, Adobe Creative Suite, and content management systems, plus experience with Atlassian JIRA and Confluence
• Strong cross-functional collaboration and stakeholder management skills
• Data-driven approach with ability to measure content effectiveness
• Deep passion for accelerating the world's transition to sustainable energy

Preferred

• A link to a product portfolio is strongly recommended
• experience in EV charging or energy industry highly desired

Benefits

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays