Responsibilities

• Create optimized operations models by analyzing past plans and feedback.
• Develop a comprehensive operations strategy roadmap with internal and external partners.
• Manage all program operations communications (project plans, DACI, logistics, briefs, accountability).
• Implement comprehensive internal and external customer service plans.
• Utilize best-in-class technology, materials, and systems to elevate program operations.
• Support the team in exceeding key metrics like registration, attendance, engagement, efficiency, and business impact.

Requirements

• 10+ years of event marketing experience, especially in large-scale program operations.
• Strong project and time management, managing multiple priorities within deadlines.
• Excellent written and verbal communication, skilled in leading meetings and discussions.
• Proficient with Google Suite, MS Excel, Mac, and technology literate.
• Exceptional customer service for internal and external stakeholders.
• Highly organized, detail-oriented, proactive, and capable of managing multiple projects simultaneously.
• Metrics-driven, enjoying data analysis from the conference platform to inform future success.
• Experience with Salesforce, Databricks AIBI, Asana, and Rainfocus.

Benefits

• Benefits
  At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.
• Our Commitment to Diversity and Inclusion
  At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards.