Responsibilities

• direct regional marketing plans, strategies and tactics to achieve agency goals, such as increasing profitability, motivating agents and effectively managing expenses
• develop agency relationships that foster long-term partnerships to maintain and drive profitability
• review territory to drive new, profitable business growth and identify under-performing agencies
• understand and effectively leverage agency business opportunities, needs and performance objectives
• assist with the training and onboarding of new agents and customer support representatives, including learning the personal lines processing and policy issuance system
• work with underwriting to address agency issues including profitability, retention and matters related to agency personnel
• develop working relationships with other Cincinnati Insurance associates to enhance the servicing of personal lines business
• assume accountability for all aspects of agency management including training, agency reviews and new business assessment plans
• travel overnight on a monthly basis

Requirements

• a bachelor’s degree or equivalent experience
• three of more years of personal lines insurance experience (preferred)
• ability to build and maintain positive relationships with agency personnel, field associates, and customers
• strong customer service and communication skills
• sound judgment and decision-making skills, with the ability to analyze information and determine appropriate next steps
• ability to prioritize and manage multiple tasks in a fast-paced, high-volume environment
• strong attention to detail and a commitment to accuracy
• critical thinking and problem-solving skills
• ability to work independently while contributing to a collaborative team environment
• flexibility and adaptability to changing priorities, processes, and business needs

Benefits

• Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.
• To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.