Responsibilities

• Deliver business plan sales, share, and growth targets for Repairs, Rebuilds & Wear across Americas North within the Construction Industries portfolio.
• Partner with CI field teams, dealers, and internal partners to develop and execute sales support and go-to-market plans that increase repair and rebuild participation, parts capture, and customer adoption of lifecycle support offerings.
• Support CI field teams, customers, and dealers in resolving product, commercial, and service issues related to repairs, rebuilds, wear parts, and machine lifecycle solutions while helping customers improve lifecycle cost outcomes and protecting customer satisfaction and loyalty.
• Identify selling opportunities, improve customer value realization, and strengthen business relationships with CI field teams, dealers, and customers to expand Repairs, Rebuilds & Wear growth.

Requirements

• Deliver business plan sales, share, and growth targets for Repairs, Rebuilds & Wear across Americas North within the Construction Industries portfolio.
• Partner with CI field teams, dealers, and internal partners to develop and execute sales support and go-to-market plans that increase repair and rebuild participation, parts capture, and customer adoption of lifecycle support offerings.
• Support CI field teams, customers, and dealers in resolving product, commercial, and service issues related to repairs, rebuilds, wear parts, and machine lifecycle solutions while helping customers improve lifecycle cost outcomes and protecting customer satisfaction and loyalty.
• Identify selling opportunities, improve customer value realization, and strengthen business relationships with CI field teams, dealers, and customers to expand Repairs, Rebuilds & Wear growth.
• Customer Focus: Understands and prioritizes customer needs and expectations, aligning solutions to drive satisfaction and business outcomes.
• Industry Knowledge: Applies a deep understanding of industry trends, market dynamics, and regulatory considerations to inform decisions and drive business outcomes.
• Effective Communication: Communicates complex industry insights clearly and effectively, translating trends and market dynamics into actionable strategies.
• Negotiating: Applies effective negotiation techniques to achieve mutually beneficial outcomes with internal and external stakeholders.
• Relationship Management: Builds and sustains strong, trust-based relationships with clients, partners, and internal stakeholders to drive long-term business success.

Preferred

• Deep understanding of Construction Industries customer applications, machine lifecycles, and the economic drivers behind repair, rebuild, and wear decisions.
• Strong dealer collaboration skills with the ability to align field teams, product support, and sales resources around growth opportunities.
• Ability to translate technical product and service knowledge into clear customer value propositions tied to uptime, cost per hour, and total owning and operating cost.
• Commercial discipline in identifying, prioritizing, and advancing opportunities through forecasting, account planning, and follow-through.
• Self-starter mindset with strong cross-functional leadership, urgency, and the ability to influence without direct authority across a broad Americas North network.

Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement